Error 1920. Service osppsvc failed to start

Anonymous
2010-06-18T02:02:11+00:00

I obtained Microsoft Officew Professional Plus 2010 for home use via the Home Use Program. I have Windows 7 Home Premium 64 bit. When I try loading Office I get the following error message:

Error 1920. Service 'Office Software Protection Platform' (osppsvc) failed to start. Verify that you have sufficient privileges to start system services.

I have administrator privileges on my computer. So I need help resolving this issue.

Microsoft 365 and Office | Install, redeem, activate | For home | Windows

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Anonymous
2010-07-07T13:49:56+00:00

Open Run (Press Windows key + R) > type services.msc and click on OK

On the services MMC window right-click on Office Software Protection Platform and select Properties

Select the LOG ON tab > change the ‘Log on as’ information from ‘This Account’ (Network Service) to ‘Local System Account’

Click on Apply and OK

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59 additional answers

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  1. Anonymous
    2011-09-29T20:20:51+00:00

     

     Go to HKEY_CLASSES_ROOT*AppID* registry

    Right Click on the folder > Permissions > Add > Type NETWORK SERVICE > OK > Check Full Control > Apply > OK

    This was the only thing I had to do to make my Office 2010 behave.  Thanks for this tip!

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  2. Anonymous
    2011-12-15T15:59:06+00:00

    [SOLVED]

    For all of us that the first answer didn't solve the problem (cause finally the installation complains and rollback anyway) I have solved the problem with the "The2bagod" manner.

    Step 1:

    Go to Local Users and Groups: (http://www.sevenforums.com/tutorials/7539-local-users-groups-manager-open.html)

    Step 2:

    Go to Groups and double click Admistrators

    Step 3:

    Click Add, click Advanced and click Find Now 

    Step 4:

    Double Click in Network Service (in the bottom list) and click Ok

    Final Step:

    Click Ok and try to Install the Office Suite again.

     

    It solved my problem and I'm sure it will solve yours.

    http://www.siokia.com

    This worked for me on Windows 7 Ultimate 64-bit

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  3. Anonymous
    2012-01-27T14:14:27+00:00

    man you are the best !!!

    solved my problem

    thank you thank you thank you.

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  4. Anonymous
    2012-04-24T10:26:44+00:00

    it worked for me, thx!

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