Error 1920. Service osppsvc failed to start

Anonymous
2010-06-18T02:02:11+00:00

I obtained Microsoft Officew Professional Plus 2010 for home use via the Home Use Program. I have Windows 7 Home Premium 64 bit. When I try loading Office I get the following error message:

Error 1920. Service 'Office Software Protection Platform' (osppsvc) failed to start. Verify that you have sufficient privileges to start system services.

I have administrator privileges on my computer. So I need help resolving this issue.

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Anonymous
2010-07-07T13:49:56+00:00

Open Run (Press Windows key + R) > type services.msc and click on OK

On the services MMC window right-click on Office Software Protection Platform and select Properties

Select the LOG ON tab > change the ‘Log on as’ information from ‘This Account’ (Network Service) to ‘Local System Account’

Click on Apply and OK

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  1. Anonymous
    2011-06-16T19:42:27+00:00

    [SOLVED]

    For all of us that the first answer didn't solve the problem (cause finally the installation complains and rollback anyway) I have solved the problem with the "The2bagod" manner.

    Step 1:

    Go to Local Users and Groups: (http://www.sevenforums.com/tutorials/7539-local-users-groups-manager-open.html)

    Step 2:

    Go to Groups and double click Admistrators

    Step 3:

    Click Add, click Advanced and click Find Now 

    Step 4:

    Double Click in Network Service (in the bottom list) and click Ok

    Final Step:

    Click Ok and try to Install the Office Suite again.

     

    It solved my problem and I'm sure it will solve yours.

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  2. Anonymous
    2011-05-06T09:57:16+00:00

    This should be marked as answer. This is the one that resolves the issue.

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  3. Anonymous
    2011-05-01T18:09:50+00:00

    I too would like to know how you add "Network Service" account to the local admins group?  Please.

    I get the "Microsoft Office Professional 2010 ...did not complete successfully" message, when I tried to Uninstal, Repair, and Reinstall using the OEM Disks. 

    When I try to use one of the Office products, like Excel, Word or Access, The Configure screen comes up and at the end of it I get the same "...did not complete" message.

    My OfficeSoftwareProtectionPlatform service is Started and Log on as Local System.  I have changed the sharring on all MSOffice folders to everyone full control.  Still cannot use the Office products.  

    SOLUTION THAT WORKED: 

        Daniel Jacks solution of November 1, 2010 did the trick. After trying everything else adding the Network Service and Permission to the "HKEY_CLASSES_ROOT**AppID**registry" worked.

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  4. Anonymous
    2010-12-13T22:22:41+00:00

    I did that...did not fix my problem....

    1. Click Start and click Run.
    2. Type the following command line, and then press ENTER:

    cacls "C:\Program Files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform" /t /e /p "Network Service":F ****

    1. Try the install of Office 2010.

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