Error 1920. Service osppsvc failed to start

Anonymous
2010-06-18T02:02:11+00:00

I obtained Microsoft Officew Professional Plus 2010 for home use via the Home Use Program. I have Windows 7 Home Premium 64 bit. When I try loading Office I get the following error message:

Error 1920. Service 'Office Software Protection Platform' (osppsvc) failed to start. Verify that you have sufficient privileges to start system services.

I have administrator privileges on my computer. So I need help resolving this issue.

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Anonymous
2010-07-07T13:49:56+00:00

Open Run (Press Windows key + R) > type services.msc and click on OK

On the services MMC window right-click on Office Software Protection Platform and select Properties

Select the LOG ON tab > change the ‘Log on as’ information from ‘This Account’ (Network Service) to ‘Local System Account’

Click on Apply and OK

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  1. Anonymous
    2010-06-18T21:09:02+00:00

    On Fri, 18 Jun 2010 19:46:37 +0000, Jorge Schulz wrote:

    I have not tried a clean boot yet.

    I have Office 2007 on this computer. When I tried to load Office 2010, I received that message. I do not have any beta versions of Office. Should I uninstall office 2007 before I Install Office 2007?

    Did you check the service?

    Office 2007 is working as it should? You could try that, but I am not

    sure if that makes a difference.

    Gérard

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  2. Anonymous
    2014-02-12T13:20:16+00:00

    i am trying to install vmware-player.4.0 then i get am error that

    can anyone explain what is this error & how can i download it

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  3. Anonymous
    2010-12-13T22:22:41+00:00

    I did that...did not fix my problem....

    1. Click Start and click Run.
    2. Type the following command line, and then press ENTER:

    cacls "C:\Program Files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform" /t /e /p "Network Service":F ****

    1. Try the install of Office 2010.

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  4. Anonymous
    2010-06-26T01:48:43+00:00

    Since the initial error, due to an unrelated issue I ran sfc/scannow. After this, the installation continues farther, the progress bar goes all the way to the end, then regresses to about 50%. Finally it errors out with a completely cryptic message:

    "Microsoft Office Professional Plus 2010 encountered an error during setup."

    Again, the installation is to a Windows 7 Home Premium 64 bit system with Office 2007 Enterprise installed. I have read other posts where uninstalling Office 2997 and trying to install Office 2010 did not work and then were not able to re-install Office 2007 makes me leery to try to uninstall Office 2007.

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