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Purchased Office Professional Plus and downloaded program. Also purchased the back-up disk. Lost Office during a virus and need to reload from disk. Need product key and package says key can be found on your account page. Where is my account page?
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
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What if you have a 2003 version? This link seems to only work for 2010 at least I think that's the problem since it says I have no purchases. thanks
Try the link below for Office 2003 and Office 2007 programs.
thank you
There must be 2 different sites for "My Account". I was there yesterday and it showed Home and Student 2010 product I purchased with the product key. This link in your email also takes me to My Account page but it is not the same site I was yesterday. It says I have no purchases. Why do you have to make this so complicated? How do I get to the page where it shows my product?
There must be 2 different sites for "My Account". I was there yesterday and it showed Home and Student 2010 product I purchased with the product key. This link in your email also takes me to My Account page but it is not the same site I was yesterday. It says I have no purchases. Why do you have to make this so complicated? How do I get to the page where it shows my product?
Log out from the account page and log in with the email address you used when you made the pyrchase.