Access 2010 SP1 – You receive random crashes in certain database or when opening the VBA window in those databases after installing Office 2010 SP1

Anonymous
2011-07-20T15:29:21+00:00

Issue:

After installing Office 2010 SP1, you may receive random crashes when opening objects in certain databases and when trying to open the VBA window in those databases.  If you look in the event viewer the crash info may look similar to the following:

Faulting application: msaccess.exe

Version: 14.0.6024.1000

Stamp: 4d83e4fc

faulting module: vbe7.dll

version: 7.0.16.19

stamp: 4d430aec

Workaround:

UPDATE: Microsoft is aware of the issue and has scheduled a fix to the VBE7.dll in the October 2011 Cumulative Update.  You can workaround the issue by performing the following steps to decompile and recompile the database.

1.      Make a copy / backup of your database.

2.      On the problematic machine decompile the database by running the following from a Run command line:  <path to database file> /decompile ex. C:\test.accdb  /decompile

3.      Close the database.

4.      Open the database again normally.

In addition to this, if you experience the crash please send the error report when prompted to do so after the crash.

2625046 Access 2010 crashes in VBE7.DLL after installing Office 2010 SP1

http://support.microsoft.com/default.aspx?scid=kb;EN-US;2625046

Best Regards,

Nathan Ost

Microsoft Online Community Support

Microsoft 365 and Office | Access | For home | Windows

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Anonymous
2011-10-29T04:36:47+00:00

Hey Everyone,

It looks like the hotfix for this issue has been released and can be downloaded from the link below:

Description of the Access 2010 hotfix package (Vbe7-x-none.msp): October 25, 2011 - http://support.microsoft.com/kb/2596585

In addition to this, KB 2625046 which describes this issue will also be updated to point to the fix above.

Best Regards,

Nathan Ost

Microsoft Online Community Support

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  1. Anonymous
    2011-08-09T22:52:22+00:00

    From my post on July 28th:

    I went into Contol Panel/Programs/Microsoft Office 2010 ProPlus and saw the Repair option and gave that a try first. Hmmm, my app opened fine after that. I made some code changes yesterday (in design view, mind you) and shut down. It reopened successfully.

    One observation is not a scientific study, but maybe running a repair on Office 2010 is the solution. I'll keep you posted.

    As of 8/9, I haven't had a single problem. I've been updating 3 different apps in the last 2 weeks and haven't experienced any crashes, and I still have SP1 installed.

    HTH,

    Darrell

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  2. Anonymous
    2011-08-09T15:14:57+00:00

    Here’s my two-penneth also, uninstall SP1, as I have done. I’m running 64 bit Windows 7, 32 bit Access. If Microsoft are aware of these issues why are they still distributing it, you would think they would hold it back until they have the fix/ or recommend that those running Access withhold. There that’s better…

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  3. Anonymous
    2011-08-09T13:38:35+00:00

    I just want to add my 2 cents here too.  I'm using 32-bit Access on Windows 7 and am experiencing the same problems as has been mentioned above by other 32-bit users.  Accdb's crash inconsistently when SP1 installed.  They work just fine after uninstalling SP1.

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  4. Anonymous
    2011-08-09T09:52:13+00:00

    I am having similar issues. Running 32 bit Office 2010 on W7 64 bit development machine. Having rolled back to pre-SP1 (using System Restore) crashes when editing code seem to have stopped. Compact and Repair also seemed seriously flawed (it managed to halve the size of one accdb file by (probably) deleting a lot of stuff that should have stayed.

    I am also seeing filtering issues as per comment on this post:

    http://blog.nkadesign.com/2011/office-2010-sp1-and-access-2010-runtime-sp1-are-broken/

    but am not yet convinced they are only related to SP1.

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