Access 2010 SP1 – You receive random crashes in certain database or when opening the VBA window in those databases after installing Office 2010 SP1

Anonymous
2011-07-20T15:29:21+00:00

Issue:

After installing Office 2010 SP1, you may receive random crashes when opening objects in certain databases and when trying to open the VBA window in those databases.  If you look in the event viewer the crash info may look similar to the following:

Faulting application: msaccess.exe

Version: 14.0.6024.1000

Stamp: 4d83e4fc

faulting module: vbe7.dll

version: 7.0.16.19

stamp: 4d430aec

Workaround:

UPDATE: Microsoft is aware of the issue and has scheduled a fix to the VBE7.dll in the October 2011 Cumulative Update.  You can workaround the issue by performing the following steps to decompile and recompile the database.

1.      Make a copy / backup of your database.

2.      On the problematic machine decompile the database by running the following from a Run command line:  <path to database file> /decompile ex. C:\test.accdb  /decompile

3.      Close the database.

4.      Open the database again normally.

In addition to this, if you experience the crash please send the error report when prompted to do so after the crash.

2625046 Access 2010 crashes in VBE7.DLL after installing Office 2010 SP1

http://support.microsoft.com/default.aspx?scid=kb;EN-US;2625046

Best Regards,

Nathan Ost

Microsoft Online Community Support

Microsoft 365 and Office | Access | For home | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2011-10-29T04:36:47+00:00

Hey Everyone,

It looks like the hotfix for this issue has been released and can be downloaded from the link below:

Description of the Access 2010 hotfix package (Vbe7-x-none.msp): October 25, 2011 - http://support.microsoft.com/kb/2596585

In addition to this, KB 2625046 which describes this issue will also be updated to point to the fix above.

Best Regards,

Nathan Ost

Microsoft Online Community Support

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  1. Anonymous
    2011-09-22T23:57:39+00:00

    I don't know why but I haven't had a reoccurence of this problem in a couple of months, and I never did uninstall SP1. I update code in one or more apps every day.

    On the other hand, I've had other apps crash out of the blue, such as SSMS, Outlook, Word, etc. And usually when I'm not even in them. Maybe the error metastasized?

    -DB

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  2. Anonymous
    2011-09-22T19:55:01+00:00

    This issue is taking Forever to get worked out........

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  3. Anonymous
    2011-09-15T05:00:00+00:00

    Hi

    For Windows 7, select Programs and Features...

    Click on Installed updates on the left hand side

    If you have SP1 installed, it should appear on this list.

    Alternatively, again from the control panel...

    select Window update

    If you haven't installed SP1 it will still be listed as an important update available.

    Cheers

    Mark Stonebanks

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  4. Anonymous
    2011-09-12T12:40:30+00:00

    hi

    solved the decompile issue . . typo in command - ommited the "x" infront of the 86

    right royal butt-kick required . .

    but another thought . . the above posts are all about MSA2010 sp1 . . but my big perfoemance woes are on a machine running MSA2007+SP1

    would there be any correlation betwen the 2 updates ???

    I also have automatic updates set on my PCs . .  looking at help i can see the version number but no mention of SP1 on my home MSA2010 pc

    if SP1 has been installed via update - how can i check??

    cheers

    paul g

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