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I keep getting an error message re: ONENOTE when I try to use my newly installed printer. It worked just fine about 5 times then out of the blue when I tried to print again there is an error message which reads: "Before you can use this feature ONENOTE must start for the first time. You can return here and try again after ONENOTE starts." I have no idea how to remedy this. I did a trouble shoot and it shows my printer is working just fine. PLEASE HELP!
A family of Microsoft products that enable users to capture, organize, and reuse notes electronically.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
It sounds like the OneNote printer got set as the default and you have not started OneNote.
Try this:
Open the Control Panel
Find the printer you want to use
Right click it and choose "Set as default printer"
Does this work for you?
John Guin [msft]
OneNote Test Team
Sorry--I just read your question today and you must have found a solution long ago, considering today's date. But just in case someone else comes here looking for answers: I'm not sure with WiFi, but the solution probably has more to do with what is in the Devices and Printers box in your Control Panel than it does with the means of communication between the computer and printer. Look there and see what printers are listed and which one has a green check-mark on it, marking it as the default. It seems strange to me, but even though One Note is not a physical machine, there is is, listed right along with my Canon (previously HP) printer. Treat it as if it were a physical entity. Delete it and your physical printer if necessary, and reinstall your printer. Sometimes it is enough just to uninstall it and then turn off and restart your computer, which will detect it and "install" it for you. (I am writing from memory here, so may be a little off on some point, but you get the general idea.)
Thank you!
Keep in mind that there may be two versions of OneNote on your Windows 8 computer. An "app" version from Windows Store and a "desktop" version from Office. For me, the Office version was the culprit. On Windows 8 Start page, scroll down to see a list of all programs and look under Microsoft Office, not the letter "O". Hope that helps someone.
I went in and deleted the printer that said one note, it then defaulted to my regular printer. So far it is working fine. Good luck!