Microsoft Office Professional Plus 2010 encountered an error during setup.

Anonymous
2010-05-02T12:09:35+00:00

I've finally gotten Office 2003 out of the way so that I can install 2010. Unfortunately, every time I try, this error appears.

Helpful as ever, no extra information (not even a mere error code) is provided.

Does anybody have any ideas as to what is going on and how I can remedy this? Please don't make my go back to 2003... it's more than a little outdated for a Windows 7 computer.

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Anonymous
2010-05-03T04:20:22+00:00

Try renaming the ‘Microsoft Help’ folder and then install Office.

Follow the steps given below to rename the Microsoft Help Folder:

1.    Click on Start > All Programs > Accessories > Run > Type %Programdata% and Click OK

  1.    Rename the 'Microsoft Help' folder as 'Microsoft Help. OLD'

Now try installing Office and check if it works.

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Anonymous
2010-05-09T08:23:36+00:00

Finally got it installed. Step-by-step guide for other users who encounter the same issue:

  1. Create a new administrator account.
  2. Log on and launch the installer.

If things don't quite work perfectly now:

  1. If you recieve errors accessing your ProgramData folder, use the TakeOwnership registry hack to take control of the entire ProgramData folder, and if needed, create a "Microsoft Office" folder with "Microsoft Office 2010 Tools" inside it under %programdata%\Microsoft\Windows\Start Menu.
  2. Your error may return at the end of the installation, but don't worry, it's finished and Office is now installed. Switch user (don't log off!) and go back to your own user. Double-check that everything works. Now, to turn off your computer, press and hold the power button for ~five seconds. This will force the computer to shut down instantly, which will close the installer with the error without giving it the opportunity to roll back its changes.

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  1. Anonymous
    2010-11-02T02:48:55+00:00

    Sorry -- I've tried this and everything else that everyone is proposing in the various forums -- but I am still getting the same error.  The log shows me Error 1603.  I've shut off virus protection, made sure I had full permissions on the drive and the Registry, etc.  I've tried installing using a local Administrator account, the domain Administrator account, and two other accounts with Administrative privileges.  No success on anything.  Same error every time.

    Office 2010 Home and Business

    Windows 7 Ultimate on a domain

    Only previous install of Office was 2010 beta, and it was uninstalled before starting the 2010 install.

    Help.. . I've wasted all day on this.  Unless somebody has something else, it is looking like a reinstall of Windows to get this to work, and we have alot of high-end, very hard to install software on this machine.

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  2. Anonymous
    2010-11-05T02:50:18+00:00

    hello iam also getting same error with no error code.microsoft professional plus 2010 encountered an error during setup.i reinstalled my os windows 7 professional also .but none worked help me.

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  3. Anonymous
    2010-11-05T02:51:55+00:00

    hello what you mean by takeownership registry hack

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