Microsoft Office Professional Plus 2010 encountered an error during setup.

Anonymous

I've finally gotten Office 2003 out of the way so that I can install 2010. Unfortunately, every time I try, this error appears.

Helpful as ever, no extra information (not even a mere error code) is provided.

Does anybody have any ideas as to what is going on and how I can remedy this? Please don't make my go back to 2003... it's more than a little outdated for a Windows 7 computer.

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Answer accepted by question author

Anonymous

Try renaming the ‘Microsoft Help’ folder and then install Office.

Follow the steps given below to rename the Microsoft Help Folder:

1. Click on Start > All Programs > Accessories > Run > Type %Programdata% and Click OK

Rename the 'Microsoft Help' folder as 'Microsoft Help. OLD'

Now try installing Office and check if it works.

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Answer accepted by question author

Anonymous

Finally got it installed. Step-by-step guide for other users who encounter the same issue:

Create a new administrator account.
Log on and launch the installer.

If things don't quite work perfectly now:

If you recieve errors accessing your ProgramData folder, use the TakeOwnership registry hack to take control of the entire ProgramData folder, and if needed, create a "Microsoft Office" folder with "Microsoft Office 2010 Tools" inside it under %programdata%\Microsoft\Windows\Start Menu.
Your error may return at the end of the installation, but don't worry, it's finished and Office is now installed. Switch user (don't log off!) and go back to your own user. Double-check that everything works. Now, to turn off your computer, press and hold the power button for ~five seconds. This will force the computer to shut down instantly, which will close the installer with the error without giving it the opportunity to roll back its changes.

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176 additional answers

Anonymous

2010-10-07T02:19:49+00:00

UNBELIEVABLE!!!!!!!!!!!!!!!!!!!!!!!! That the solution to this issue was S0000000000 simple.

THANK YOU, THANK YOU, THANK YOU !!!!!!

I have tried every fix from a thousand forums and then I came across this one. Everything was so technical BUT...........

In the end your solution made this such a simple fix...........
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Anonymous

2010-10-22T19:29:16+00:00

I wanted to post a fix to this issue that worked for me. I created another "administrator" account and logged in. Installed Office 2010 and it worked. When I went back (to old profile) it was like I was in a read only state. I logged back in with the admin account and went to Run file and typed in netplwiz choose my account and set it back up as administrator and logged off and back on as my original profile and it worked. I am running 7 Premium that is why you use netplwiz. Hope this helps some one.

Thanks,
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Anonymous

2010-10-29T11:06:12+00:00

Hi, thanks for the help, I love forums!! This worked perfectly without having to do loads of work.

If your running on windows 7 and you don't know how to get the run link up in start menu follow this> click start menu, right click on all programs, select properties, select customise, and scroll down and tick the run command only. Once complete click OK then apply, click the start menu and it will be at the bottom under help and support. Once complete follow the instructions above.
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