Microsoft Office Professional Plus 2010 encountered an error during setup.

Anonymous
2010-05-02T12:09:35+00:00

I've finally gotten Office 2003 out of the way so that I can install 2010. Unfortunately, every time I try, this error appears.

Helpful as ever, no extra information (not even a mere error code) is provided.

Does anybody have any ideas as to what is going on and how I can remedy this? Please don't make my go back to 2003... it's more than a little outdated for a Windows 7 computer.

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Anonymous
2010-05-03T04:20:22+00:00

Try renaming the ‘Microsoft Help’ folder and then install Office.

Follow the steps given below to rename the Microsoft Help Folder:

1.    Click on Start > All Programs > Accessories > Run > Type %Programdata% and Click OK

  1.    Rename the 'Microsoft Help' folder as 'Microsoft Help. OLD'

Now try installing Office and check if it works.

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Anonymous
2010-05-09T08:23:36+00:00

Finally got it installed. Step-by-step guide for other users who encounter the same issue:

  1. Create a new administrator account.
  2. Log on and launch the installer.

If things don't quite work perfectly now:

  1. If you recieve errors accessing your ProgramData folder, use the TakeOwnership registry hack to take control of the entire ProgramData folder, and if needed, create a "Microsoft Office" folder with "Microsoft Office 2010 Tools" inside it under %programdata%\Microsoft\Windows\Start Menu.
  2. Your error may return at the end of the installation, but don't worry, it's finished and Office is now installed. Switch user (don't log off!) and go back to your own user. Double-check that everything works. Now, to turn off your computer, press and hold the power button for ~five seconds. This will force the computer to shut down instantly, which will close the installer with the error without giving it the opportunity to roll back its changes.

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  1. Anonymous
    2011-08-07T05:03:08+00:00

    Hi,

    I have tried almost everything (what ever posted in this blog). Please could any one help?

    I am trying to install MS Office Professional Plus 2010 (Technical View)

    I am not sure what does it mean (Technical View) but it shows as MS Office Professional Plus 2010 (Technical View)

    My system config:

    DELL STUDIO XPS 16; Intel Core  i7, 6GB RAM

    Windows 7 Home premium 64 bit

    Click on the link mention below and enable the hidden account ( Applicable for Windows Vista and Windows 7)

    http://support.microsoft.com/kb/555910

    Log off from the normal account and log on to Administrator account and try installing Office

    To disable the build-in Administrator account, follow these steps:

    Log off from the Admin account and perform the steps in current user account

    1. Click Start, and then type cmd in the Start Search box.
    2. In the search results list, right-click Command Prompt, and then click Run as Administrator.
    3. When you are prompted by User Account Control, click Continue.
    4. At the command prompt, type net user administrator /active:no , and then pressENTER. 
    5. Type net user administrator <Password>, and then press ENTER.

    Note: Please replace the <Password> tag with your passwords which you want to set to administrator account.

    1. Type exit, and then press ENTER.

    Admin account is disabled

    If you find my response helpful, please click on the "Vote as Helpful" button!Thank you! -------------------------------------------------------------------------------- Deepak Behera

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  2. Anonymous
    2011-08-07T22:14:11+00:00

    Hi everyone. Seems to be a pretty common problem with this version of Office in particular? I have tried every one of these suggested solutions and the install still stops with that error message (no code) about 2/3 of the way through every time. Extremely frustrating. Has anyone had any better luck?

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  3. Anonymous
    2011-08-10T09:55:42+00:00

    I've tried pretty all the answers that have been thrown out there and none of them have worked.

    What DID work for me so far was choosing the CUSTOMIZE install option and choosing that the programs be installed on the first use. 

    This appears to have worked for me, although Excel seem to open by itself regulalry...

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