Microsoft Office Professional Plus 2010 encountered an error during setup.

Anonymous
2010-05-02T12:09:35+00:00

I've finally gotten Office 2003 out of the way so that I can install 2010. Unfortunately, every time I try, this error appears.

Helpful as ever, no extra information (not even a mere error code) is provided.

Does anybody have any ideas as to what is going on and how I can remedy this? Please don't make my go back to 2003... it's more than a little outdated for a Windows 7 computer.

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Anonymous
2010-05-03T04:20:22+00:00

Try renaming the ‘Microsoft Help’ folder and then install Office.

Follow the steps given below to rename the Microsoft Help Folder:

1.    Click on Start > All Programs > Accessories > Run > Type %Programdata% and Click OK

  1.    Rename the 'Microsoft Help' folder as 'Microsoft Help. OLD'

Now try installing Office and check if it works.

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Anonymous
2010-05-09T08:23:36+00:00

Finally got it installed. Step-by-step guide for other users who encounter the same issue:

  1. Create a new administrator account.
  2. Log on and launch the installer.

If things don't quite work perfectly now:

  1. If you recieve errors accessing your ProgramData folder, use the TakeOwnership registry hack to take control of the entire ProgramData folder, and if needed, create a "Microsoft Office" folder with "Microsoft Office 2010 Tools" inside it under %programdata%\Microsoft\Windows\Start Menu.
  2. Your error may return at the end of the installation, but don't worry, it's finished and Office is now installed. Switch user (don't log off!) and go back to your own user. Double-check that everything works. Now, to turn off your computer, press and hold the power button for ~five seconds. This will force the computer to shut down instantly, which will close the installer with the error without giving it the opportunity to roll back its changes.

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176 additional answers

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  1. Anonymous
    2011-05-02T02:08:04+00:00

    Hi, I got the same error: Mcrosoft oFFice professional plus 2010 encountered an error during setup in my XP with SP3.

    1. I installed Desktop Search 4.0
    2. Start - > run - > msiexec /unregister

         start - > run - > msiexec /register

    1. run the fix it from the following website:

         http://support.microsoft.com/kb/927153 

    1. changed the system date to Feb 6, 2010. 

    After I completed the2010 Setup Successfully.  When i check the system date, its changed automatically to current date.

    I did everything from this post only.  Thanks to all..

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  2. Anonymous
    2011-05-02T23:29:57+00:00

    For crying out loud! Finally I got it to work.

    Did everything in this forum, and finally last two things I performed:

    #2

    #4

    Not sure if #2 was actually part of the solution, I have a hunch it's just the system date that nailed it.

    Note: #3 not performed coz the file didn't exist.

    What's with this Feb.6 2010 anyway? Just curious.

    Cheers everyone! :-)

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  3. Anonymous
    2011-07-10T00:37:09+00:00

    I'm trying to follow this, but there is no "run" in the "accessories" folder.  I do have  a "run" box on the start window, and I tried typing "%programdata%" there, but I get a pop-up saying windows can't find it.  What am I doing wrong?

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