Microsoft Office Professional Plus 2010 encountered an error during setup.

Anonymous
2010-05-02T12:09:35+00:00

I've finally gotten Office 2003 out of the way so that I can install 2010. Unfortunately, every time I try, this error appears.

Helpful as ever, no extra information (not even a mere error code) is provided.

Does anybody have any ideas as to what is going on and how I can remedy this? Please don't make my go back to 2003... it's more than a little outdated for a Windows 7 computer.

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Anonymous
2010-05-03T04:20:22+00:00

Try renaming the ‘Microsoft Help’ folder and then install Office.

Follow the steps given below to rename the Microsoft Help Folder:

1.    Click on Start > All Programs > Accessories > Run > Type %Programdata% and Click OK

  1.    Rename the 'Microsoft Help' folder as 'Microsoft Help. OLD'

Now try installing Office and check if it works.

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Anonymous
2010-05-09T08:23:36+00:00

Finally got it installed. Step-by-step guide for other users who encounter the same issue:

  1. Create a new administrator account.
  2. Log on and launch the installer.

If things don't quite work perfectly now:

  1. If you recieve errors accessing your ProgramData folder, use the TakeOwnership registry hack to take control of the entire ProgramData folder, and if needed, create a "Microsoft Office" folder with "Microsoft Office 2010 Tools" inside it under %programdata%\Microsoft\Windows\Start Menu.
  2. Your error may return at the end of the installation, but don't worry, it's finished and Office is now installed. Switch user (don't log off!) and go back to your own user. Double-check that everything works. Now, to turn off your computer, press and hold the power button for ~five seconds. This will force the computer to shut down instantly, which will close the installer with the error without giving it the opportunity to roll back its changes.

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  1. Anonymous
    2011-03-02T19:17:46+00:00

    It worked for me, Thank you very much Ezil Vinoth

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  2. Anonymous
    2011-02-27T13:07:15+00:00

    I have been trying for over 6 weeks to get my 2010 Pro Plus working again, and have tried everything suggested on various forums. What is odd with my problem, is that my copy was working fine for 6 months, and then 6 weeks ago stopped! When I tried to open it, I was shown the installation screen and asked for my Product Key. This was weird enough, but on trying to re-install it got the same message as everyone else here has. I am running Win 7 64bit.  Mine is a copy from software4 students and an upgrade from Office 2007, which by the way, I can re-install no problem. It's not a trial version and was registered on installation.  I contacted s4s and they were less than helpful, suggesting I speak to MS - well, we all know how easy that is?!

    I would be very interested to know if anyone has the same issue of 2010 being fine for months and then stopping.  I do wonder if it has anything to do with any Windows Updates?

    It is SO frustrating!

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  3. Anonymous
    2011-02-25T14:58:01+00:00

    Try any of the below methods.

    1. Install Latest windows search & then install Office 2010
    2. start--run--msiexec /unregister

    start-run--msiexec /regserver

    restart system & try installing office 2010

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