Microsoft Office Professional Plus 2010 encountered an error during setup.

Anonymous
2010-05-02T12:09:35+00:00

I've finally gotten Office 2003 out of the way so that I can install 2010. Unfortunately, every time I try, this error appears.

Helpful as ever, no extra information (not even a mere error code) is provided.

Does anybody have any ideas as to what is going on and how I can remedy this? Please don't make my go back to 2003... it's more than a little outdated for a Windows 7 computer.

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Anonymous
2010-05-03T04:20:22+00:00

Try renaming the ‘Microsoft Help’ folder and then install Office.

Follow the steps given below to rename the Microsoft Help Folder:

1.    Click on Start > All Programs > Accessories > Run > Type %Programdata% and Click OK

  1.    Rename the 'Microsoft Help' folder as 'Microsoft Help. OLD'

Now try installing Office and check if it works.

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Anonymous
2010-05-09T08:23:36+00:00

Finally got it installed. Step-by-step guide for other users who encounter the same issue:

  1. Create a new administrator account.
  2. Log on and launch the installer.

If things don't quite work perfectly now:

  1. If you recieve errors accessing your ProgramData folder, use the TakeOwnership registry hack to take control of the entire ProgramData folder, and if needed, create a "Microsoft Office" folder with "Microsoft Office 2010 Tools" inside it under %programdata%\Microsoft\Windows\Start Menu.
  2. Your error may return at the end of the installation, but don't worry, it's finished and Office is now installed. Switch user (don't log off!) and go back to your own user. Double-check that everything works. Now, to turn off your computer, press and hold the power button for ~five seconds. This will force the computer to shut down instantly, which will close the installer with the error without giving it the opportunity to roll back its changes.

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  1. Anonymous
    2011-04-24T11:47:21+00:00

    I tried the 4th point. But before the error was displayed, setup had already rolled back the installation. So, I kept the Start Menu open in Explorer and when the Office 2010 icons appeared, I hit the Reset button on my CPU. After the restart, Office 2010 applications do open (exception to this is Access 2010) but all of them cause errors and Windows Error Reporting keeps poping up. DLLs are reported to be not found. How can I kill the power just after everything has been setup correctly? Help will be greatly appreciated. I use Windows 7 Ultimate 32-bit and I am trying to update my Office 2007 Enterprise Edition SP2 to Office 2010.

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  2. Anonymous
    2011-04-23T22:50:23+00:00

    Re-registering the Windows Installer worked for me where some of the other methods did not.  Open a command window (Start, then in the 'Search Programs and Files' window type 'cmd') and type in the following two commands:

    msiexec /unregister

    then

    msiexec /register

    KB

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  3. Anonymous
    2011-04-11T06:35:45+00:00

    Sir i have the same problem... i tried everything you guys said but nothing worked... Please help....Umar here....Here is my Pc config...

    Pentium D 2.66 Ghz

    512 ram

    Ati Radeon X 1550

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