Microsoft Office Professional Plus 2010 encountered an error during setup.

Anonymous
2010-05-02T12:09:35+00:00

I've finally gotten Office 2003 out of the way so that I can install 2010. Unfortunately, every time I try, this error appears.

Helpful as ever, no extra information (not even a mere error code) is provided.

Does anybody have any ideas as to what is going on and how I can remedy this? Please don't make my go back to 2003... it's more than a little outdated for a Windows 7 computer.

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Anonymous
2010-05-03T04:20:22+00:00

Try renaming the ‘Microsoft Help’ folder and then install Office.

Follow the steps given below to rename the Microsoft Help Folder:

1.    Click on Start > All Programs > Accessories > Run > Type %Programdata% and Click OK

  1.    Rename the 'Microsoft Help' folder as 'Microsoft Help. OLD'

Now try installing Office and check if it works.

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Anonymous
2010-05-09T08:23:36+00:00

Finally got it installed. Step-by-step guide for other users who encounter the same issue:

  1. Create a new administrator account.
  2. Log on and launch the installer.

If things don't quite work perfectly now:

  1. If you recieve errors accessing your ProgramData folder, use the TakeOwnership registry hack to take control of the entire ProgramData folder, and if needed, create a "Microsoft Office" folder with "Microsoft Office 2010 Tools" inside it under %programdata%\Microsoft\Windows\Start Menu.
  2. Your error may return at the end of the installation, but don't worry, it's finished and Office is now installed. Switch user (don't log off!) and go back to your own user. Double-check that everything works. Now, to turn off your computer, press and hold the power button for ~five seconds. This will force the computer to shut down instantly, which will close the installer with the error without giving it the opportunity to roll back its changes.

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  1. Anonymous
    2012-07-15T19:10:19+00:00

    1.       What is the exact error message you get when trying to install Microsoft Office suite?

    2.       What is the Operating System on your computer?

    3.       Is Windows 32bit or 64bit Operating System if it is Windows Vista or Windows 7?

    4.       What is the article you have referred to the run the FIX IT?

    5.       Provide us the steps you have tried in order to install Microsoft Office.

    Check if you have multiple versions or any earlier version of Microsoft Office installed.

    For Win XP:

    1.       Click on Start -> Control Panel.

    2. Add or Remove programs

    For Win Vista/7:

    1.       Click on start -> Control Panel

    2.       Programs -> Programs & features.

    Uninstall any trial version/earlier version of Office from the computer and restart the computer to install Microsoft Office.

    If there is no trial/earlier version of Office, run the FIX IT from the below article and check if it helps:

    http://support.microsoft.com/kb/927153

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  2. Anonymous
    2012-07-15T03:50:15+00:00

    I tried this, the microsoft fixit download, i'm still have problems.  Are there any other suggestions you could offer?

    Thanks

    Westdogs

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  3. Anonymous
    2012-07-05T07:25:08+00:00

    Try renaming the ‘Microsoft Help’ folder and then install Office.

     

    Follow the steps given below to rename the Microsoft Help Folder:

     

    1.    Click on Start > All Programs > Accessories > Run > Type %Programdata% and Click OK

    1.    Rename the 'Microsoft Help' folder as 'Microsoft Help. OLD'

     

     

    Now try installing Office and check if it works.

     

    after trying this steps, the same error will arise in my DELL N4050 while installing professional plus 2010.

    please guide me, how to install....

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