Microsoft Office Professional Plus 2010 encountered an error during setup.

Anonymous
2010-05-02T12:09:35+00:00

I've finally gotten Office 2003 out of the way so that I can install 2010. Unfortunately, every time I try, this error appears.

Helpful as ever, no extra information (not even a mere error code) is provided.

Does anybody have any ideas as to what is going on and how I can remedy this? Please don't make my go back to 2003... it's more than a little outdated for a Windows 7 computer.

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Anonymous
2010-05-03T04:20:22+00:00

Try renaming the ‘Microsoft Help’ folder and then install Office.

Follow the steps given below to rename the Microsoft Help Folder:

1.    Click on Start > All Programs > Accessories > Run > Type %Programdata% and Click OK

  1.    Rename the 'Microsoft Help' folder as 'Microsoft Help. OLD'

Now try installing Office and check if it works.

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Anonymous
2010-05-09T08:23:36+00:00

Finally got it installed. Step-by-step guide for other users who encounter the same issue:

  1. Create a new administrator account.
  2. Log on and launch the installer.

If things don't quite work perfectly now:

  1. If you recieve errors accessing your ProgramData folder, use the TakeOwnership registry hack to take control of the entire ProgramData folder, and if needed, create a "Microsoft Office" folder with "Microsoft Office 2010 Tools" inside it under %programdata%\Microsoft\Windows\Start Menu.
  2. Your error may return at the end of the installation, but don't worry, it's finished and Office is now installed. Switch user (don't log off!) and go back to your own user. Double-check that everything works. Now, to turn off your computer, press and hold the power button for ~five seconds. This will force the computer to shut down instantly, which will close the installer with the error without giving it the opportunity to roll back its changes.

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  1. Anonymous
    2012-02-03T07:20:44+00:00

    I went to Accessories and found no run prompt.  What do I do now?  I am not too good at this tech stuff so need a step by step resolution.  I am trying to install Microsoft Office Professional Plus 2010 on a XP Pro 3 platform and get the following for the last 5 times.  " Microsoft Office Professional Plus 2010 encountered an error during setup".   My Office 2003 has disappeared so now I can not access my office documents done in 2003 at all.  Thanks for any help out there.

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  2. Anonymous
    2012-01-27T06:49:56+00:00

    This solution seemed to work for me. I also ran this procedure though:

    start--run--msiexec /unregister

    start-run--msiexec /regserver

    restart system & try installing office 2010.

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  3. Anonymous
    2012-01-08T16:38:23+00:00

    Ezil,

    Thank you for your suggestion but it did not work.  I have been working with the Microsoft Help desk and thay cannot find the problem.  The reinstalled Windows 7 and reinstalled Office 2010... same error message "Microsoft Office Professional Plus 2010 Encountered An Error During Setup"

    Micorsoft now intends to F-Disk and reinstall everything over again... This seems to be a radical move... Any Suggestions?

    John

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