Word 2010 Prints Blank Pages With No Text.

Anonymous
2010-09-21T15:23:58+00:00

System:  Dell Optiplex computer with Windows 7 Ultimate 64-Bit in service for < 2 months with all Microsoft Updates installed (except languages).

Office:  Office Home & Student 2010 Retail.

Problem:  Word documents (newly created and existing previous version) print out blank pages with no text printed on them.  All other programs (Office and non-Office) print properly and with no errors.

                Word Print preview shows the text that should be printed but does not print the text.

                Word Printing to 'Microsoft XPS Document Writer' captures and saves the document with no text .

                Word Printing to 'Send To OneNote' sends a blank page with no text into the OneNote Notebooks.

Resolution attempts:  A repair of Microsoft Office was performed with no success.

                An uninstall and re-install was performed with no success.

                The root user folder was added as a Trusted Location in the Word Trust Center with no success.

                Different fonts and styles were used in multiple documents with no success.

                Multiple websites and forums were reviewed with no resolution to the problem.

Microsoft 365 and Office | Word | For home | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2010-10-20T22:14:30+00:00

I have fixed my problem

I have a trial 2010 Office download from MS web.

I also have as my own an Office 2000 Preminum on my XP OS.

My problem occured on the 2000 and it also occured on the trial 2010. Got the 2010 to see if problem was in 2000 only or not.

I can not find the Option mentioned "Print the data on the Form" Maybe its because I have a Trial 2010.

Also i do not seem to find it on my 2000.

However I did correct my problem.

Start-Control Panel-Printers&faxes-

Right clicked printer  -click properties-

Clicked Advance tab

Removed default Check on "Spool print documents so program finishes printing faster

Checked-"print directly to the printer"

This caused both the Office 2000 a nd the Trial Office 2010 to print.

Now I do not know what the Properties Tabs are on later MS OS's are but for my XP, both 2000

2010 printed after I moved the check to "print directly to the printer.

I hope my correction on my XP OS with Printer helps you and everyone else.

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Stefan Blom 352.3K Reputation points MVP Volunteer Moderator
2010-10-12T18:06:33+00:00

It has been suggested elsewhere that this may be caused by the "Print only the data from a form" option in the Advanced category of the Word Options dialog box.

Stefan Blom, Microsoft Word MVP

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  1. Doug Robbins - MVP - Office Apps and Services 323.6K Reputation points MVP Volunteer Moderator
    2010-09-21T21:30:24+00:00

    What happens if you click on File>Save & Send and then on Create a pdf document?  Does the pdf document contain the text?

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  2. Anonymous
    2016-09-20T18:23:54+00:00

    I tried many of the above suggestions to no avail, but I was finally able to track down the problem -- which was indeed with Word, not the printer.

    The problem was with the Normal template that Word uses to format the documents. This became corrupted, probably with my upgrade to Word 2016.

    To fix it, first close Word, and then from the command prompt, type: %appdata%\Microsoft\Templates

    A file explorer window will appear. Locate the template called "Normal" (Alternatively, you can do a file search for normal.dotm -- and it will come up).

    Delete that file, then restart Word. Word will re-create the normal template. You'll lose any modifications to that template (like a font change) that you made before, but you'll be able to print again. 

    Good luck!

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  3. Anonymous
    2013-03-29T02:53:48+00:00

    I solved my problem with the printer, which is probably unique to my printer.  The black ink cartridge was low on ink.  Although I did not receive any messages from the printer to replace the cartridge, it seems that when the ink supply gets low enough, it stops printing in black.  Since word documents print only in black when they are created all in black, they won't print in another color, like grey or blue.  What I'm trying to say is that some programs will continue in a grey color when the black ink is all gone but MS Word will not.

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