the name in the end tag of the element must match the element type in the start tag error

Anonymous
2010-10-28T11:18:41+00:00

I too am having the problem many people seem to be having on this forum. I have created a fairly large and important document which includes a lot of maths equations and some graphics. Now every time I try to open it it says there is an error with a mismatch between the start and end tags. I have never worked with XML but have tried to find what feels like a needle in a haystack and can't really see how to proceed. Is there any chance you could help? I have uploaded the document to:

http://www.sendspace.com/file/0ecfpu

Many thanks,

Andrew

Microsoft 365 and Office | Word | For home | Windows

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Anonymous
2010-11-01T19:04:17+00:00

Hi Andrew,

The fixed file is at http://www.wordarticles.com/temp/AH%20Statistics%201%20Notes%20-%20Outcome%202.docx

To try to answer your questions:

There is no easy way to do it in Notepad - I generally use Visual Studio; Yves Dhondt - the only other person here, AFAIK, who fixes these documents - has some tool he wrote himself. It isn't very difficult but there is no guarantee of what you will find when you look. Usually - and I'm sure you're right - it happens when equations and graphics are together and an oMath end tag, and perhaps part of the equation it ends, gets misplaced within a structure that is meant to enable the equation be correctly displayed in earlier versions of Word that do not support the new equation engine.

The structure should be:

<mc:AlternateContent>

<mc:Choice>

<m:oMath>

Start of equation

End of equation

</m:oMath>

<mc:Choice>

<mc:Fallback>

Probably some graphics

</mc:Fallback>

</AlternateContent>

but ends up as:

<mc:AlternateContent>

<mc:Choice>

<m:oMath>

Start of equation

<mc:Choice>

<mc:Fallback>

Probably some graphics

</mc:Fallback> </AlternateContent>

End of equation

</m:oMath>

This is a bug so nothing is for certain, and I don't know what circumstances trigger it, or what you can do to avoid it. I also don't know if Microsoft are working on it, although I have informed them and they have replied that 'it has been passed to the appropriate team' or some such.

For my own amusement I am working on an AddIn that will attempt to mend these documents but I don't know how well it will work, yet.


Enjoy,

Tony

www.WordArticles.com

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  1. Anonymous
    2010-12-15T16:14:48+00:00

    I'm not absolutely sure I follow all you say, but I have identified a failing with the fixes I have been applying and the way my rebuilder works, which would show differing results in different environments (whilst working in Word 2010). I am working on this but if you want to put your document somewhere I can access it, or e-mail a copy of it to me, I will take a look at it.


    Enjoy,

    Tony

    www.WordArticles.com

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  2. Anonymous
    2010-12-15T15:13:29+00:00

    Hi,

    I have tried your rebuilder but getting the runtime error as well. Interestingly I am running windows 7 and I can print an equation and picture no problem. Using a XP Virtual PC as the rest of my work use XP, it will only print the picture. If I delete the picture it will print the equation also if I delete the equation it will print the picture.

    Any word on when Microsoft will be fixing this issue??

    Darren

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  3. Anonymous
    2010-12-02T10:37:44+00:00

    Hi Yves,

    Seems we managed to both get about the same out of that.

    The reason for the error is that the document.xml can't be unzipped because the zip is broken - as you obviously know. I have been looking at this a little and can suppress the message (on Vista, though possibly not on XP

    • I haven't tested) but I can't get hold of the actual error, or even the fact that it has failed, rather than just not (yet) finished - the best I have managed is to assume failure after a time lapse. As with so many things, I have not been able to give it the time it needs.

    The good news is that Microsoft are making progress on fixing the equation problem.


    Enjoy,

    Tony

    www.WordArticles.com

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