internet links not working in Outlook 2010. "General Failure. The URL Was: http://frustration.com, etc. Application not Found"

Anonymous
2010-08-24T17:52:32+00:00

I've tried all the solutions I've been able to find re 2007, etc.  None has worked.  I reset explorer to default internet browser, re-linked all file associatinos such as HTML, SHTML, etc. to internet explorer.  Nothing works.  This really is frustrating.  All the great features of Outlook 2010 are more or less off set by this bug.  Has anyone found a way to fix this?  Thank you.

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Anonymous
2010-08-25T09:48:54+00:00

Try the steps below and check if it resolves the issue.

Disclaimer: If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk

Visit the link below for more information on registry back-up:

http://windows.microsoft.com/en-us/windows7/Back-up-the-registry

Click ‘Start’ and type ‘Run’ in the ‘Search programs and files’ box above ‘Start’ and hit ‘Enter’. In the Run window type ‘regedit’ (without quotes) and click ‘Ok’. Now navigate to the following location:

HKEY_CLASSES_ROOT\FirefoxURL\shell\open\ddeexec

At the right pane double click ‘(Default)’ and clear the ‘Value data:’ field and click ‘Ok’.

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Anonymous
2012-01-05T15:23:10+00:00

I have had a problem for a long time where outlook was unable to open hyperlinks -- it would always ask you for what to open it with polluting the registry with a number of strange extensions (from the end of the url).  I dealt with it until a link had .exe on the end (it was an internal download link) which then caused windows to forget what to do with .exe files. 

Citrix had a similar issue and had the magic register key set after resetting the browser associations,...

Copy this to a .reg file and import it to complete the association.

......

Windows Registry Editor Version 5.00

[HKEY_CLASSES_ROOT\htmlfile\shell\open\command]

@=""C:\Program Files\Internet Explorer\iexplore.exe" -nohome"

[HKEY_CLASSES_ROOT\htmlfile\shell\opennew\command]

@=""C:\Program Files\Internet Explorer\iexplore.exe" %1"

[HKEY_CLASSES_ROOT\http\shell\open\command]

@=""C:\Program Files\Internet Explorer\iexplore.exe" -nohome"

[HKEY_CLASSES_ROOT\https\shell\open\command]

@=""C:\Program Files\Internet Explorer\iexplore.exe" -nohome"

[HKEY_CLASSES_ROOT\IE.HTTP\shell\open\command]

@=""C:\Program Files\Internet Explorer\iexplore.exe" -nohome"

[HKEY_CLASSES_ROOT\IE.HTTPS\shell\open\command]

@=""C:\Program Files\Internet Explorer\iexplore.exe" -nohome"

[HKEY_CLASSES_ROOT\mms\shell\open\command]

@=""C:\Program Files\Internet Explorer\iexplore.exe" -nohome"

"MPlayer2.BAK"=""C:\Program Files\Internet Explorer\iexplore.exe" -nohome"

[HKEY_CLASSES_ROOT\pnm\shell\open\command]

@=""C:\Program Files\Internet Explorer\iexplore.exe" -nohome"

[HKEY_CLASSES_ROOT\rtsp\shell\open\command]

@=""C:\Program Files\Internet Explorer\iexplore.exe" -nohome"

[HKEY_CLASSES_ROOT\rtspu\shell\open\command]

@=""C:\Program Files\Internet Explorer\iexplore.exe" -nohome"

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  1. Anonymous
    2010-09-30T12:42:18+00:00

    On Thu, 30 Sep 2010 09:18:14 +0000, sdpate wrote:

    Thanks for the suggestions. Interesting trick starting in safe mode which I did with both IE and then Firefox with the same error popping up.

    I have been reviewing all the file associations - htm, html, url, http - and they are switching properly each time I change the defaults.

    Frankly I am out of ideas now.

    One suggestion was to uninstall Office, reset default browser and

    reinstall Office. That didn't work?

    Resetting IE settings?

    http://support.microsoft.com/kb/923737

    Testing Internet Explorer 9 beta?

    System restore?

    http://www.windows7news.com/2009/09/25/how-to-use-windows-7-system-restore/

    Gérard

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  2. Anonymous
    2010-10-07T04:36:48+00:00

    Thanks for the suggestions.

    I did uninstall Office and re-install but to no effect other than a lot of work.

    Tried the IE reset but it didn't work.

    Tried to install IE 9 beta but it won't work. There are messages I need patches but the patches tell me they aren't for this machine.

    System restore fails.

    I may have to take the weekend off and re-install Windows 7 - very ugly

    Cheers, Stephen

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  3. Anonymous
    2010-10-07T06:26:58+00:00

    On Thu, 7 Oct 2010 04:36:48 +0000, sdpate wrote:

    I did uninstall Office and re-install but to no effect other than a lot of work.

    Tried the IE reset but it didn't work.

    Tried to install IE 9 beta but it won't work. There are messages I need patches but the patches tell me they aren't for this machine.

    System restore fails.

    I may have to take the weekend off and re-install Windows 7 - very ugly

    Add another user account to Windows to see if the links work while

    using that new account.

    Gérard

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