internet links not working in Outlook 2010. "General Failure. The URL Was: http://frustration.com, etc. Application not Found"

Anonymous
2010-08-24T17:52:32+00:00

I've tried all the solutions I've been able to find re 2007, etc.  None has worked.  I reset explorer to default internet browser, re-linked all file associatinos such as HTML, SHTML, etc. to internet explorer.  Nothing works.  This really is frustrating.  All the great features of Outlook 2010 are more or less off set by this bug.  Has anyone found a way to fix this?  Thank you.

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Anonymous
2010-08-25T09:48:54+00:00

Try the steps below and check if it resolves the issue.

Disclaimer: If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk

Visit the link below for more information on registry back-up:

http://windows.microsoft.com/en-us/windows7/Back-up-the-registry

Click ‘Start’ and type ‘Run’ in the ‘Search programs and files’ box above ‘Start’ and hit ‘Enter’. In the Run window type ‘regedit’ (without quotes) and click ‘Ok’. Now navigate to the following location:

HKEY_CLASSES_ROOT\FirefoxURL\shell\open\ddeexec

At the right pane double click ‘(Default)’ and clear the ‘Value data:’ field and click ‘Ok’.

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Anonymous
2012-01-05T15:23:10+00:00

I have had a problem for a long time where outlook was unable to open hyperlinks -- it would always ask you for what to open it with polluting the registry with a number of strange extensions (from the end of the url).  I dealt with it until a link had .exe on the end (it was an internal download link) which then caused windows to forget what to do with .exe files. 

Citrix had a similar issue and had the magic register key set after resetting the browser associations,...

Copy this to a .reg file and import it to complete the association.

......

Windows Registry Editor Version 5.00

[HKEY_CLASSES_ROOT\htmlfile\shell\open\command]

@=""C:\Program Files\Internet Explorer\iexplore.exe" -nohome"

[HKEY_CLASSES_ROOT\htmlfile\shell\opennew\command]

@=""C:\Program Files\Internet Explorer\iexplore.exe" %1"

[HKEY_CLASSES_ROOT\http\shell\open\command]

@=""C:\Program Files\Internet Explorer\iexplore.exe" -nohome"

[HKEY_CLASSES_ROOT\https\shell\open\command]

@=""C:\Program Files\Internet Explorer\iexplore.exe" -nohome"

[HKEY_CLASSES_ROOT\IE.HTTP\shell\open\command]

@=""C:\Program Files\Internet Explorer\iexplore.exe" -nohome"

[HKEY_CLASSES_ROOT\IE.HTTPS\shell\open\command]

@=""C:\Program Files\Internet Explorer\iexplore.exe" -nohome"

[HKEY_CLASSES_ROOT\mms\shell\open\command]

@=""C:\Program Files\Internet Explorer\iexplore.exe" -nohome"

"MPlayer2.BAK"=""C:\Program Files\Internet Explorer\iexplore.exe" -nohome"

[HKEY_CLASSES_ROOT\pnm\shell\open\command]

@=""C:\Program Files\Internet Explorer\iexplore.exe" -nohome"

[HKEY_CLASSES_ROOT\rtsp\shell\open\command]

@=""C:\Program Files\Internet Explorer\iexplore.exe" -nohome"

[HKEY_CLASSES_ROOT\rtspu\shell\open\command]

@=""C:\Program Files\Internet Explorer\iexplore.exe" -nohome"

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  1. Anonymous
    2014-11-11T16:18:47+00:00

    I changed the default browser settings. Internet explorer had only 6 of 14 defaults set to it, Firefox had the rest. I changed it so that all the defaults are now Internet Explorer and I no longer get this error. You can change the default settings in by going to the control panel, then searching for default programs, and then set default programs.

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  2. Anonymous
    2014-06-12T14:54:59+00:00

    Try the following:

    1. Click Start, Control Panel.
    2. In the Search field, type default, then click Set your default programs.
    3. Find the browser you prefer to use and click it, then click Choose defaults for this program.
    4. Check the boxes next to HTTP and HTTPS, then click Save.

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  3. Anonymous
    2014-06-05T06:41:02+00:00

    Hi,

    In dwz post on Jan 5, 2012 listed a registry script with the paths of the "..shell\open\command" keys where it stores information about which browser and how to start that browser when you click on a URL.  For some reason when I switch to Internet Explorer as my default browser it puts in those "DelegateExecute" strings with GUID value "17FE9752-0B5A-4665-84CD-569794602F5C" under those registry keys, but there is no COM library or executable registred under that GUID causing the class not registered error.  It looks like when the "DelegateExecute" string exists it will try and start the browser using a delegate COM library or executable instead of using a shell command.  So I believe when I removed those "DelegateExecute" strings using regedit.exe it stopped trying to use the delegate and instead use the shell command to start Internet Explorer.

    You can find a copy of Sysinternals Process Monitor usually refered to as procmon here:

        http://technet.microsoft.com/en-us/sysinternals/bb896645.aspx

    You can find a YouTube video giving an introduction to procmon here:

        http://www.youtube.com/watch?v=vy4kB6v97_M

    I originally had Windows 7 SP1 64 bit professional but I upgraded it to Ultimate edition and the problem started occurring after I upgraded to Ultimate edition.

    Also, if you haven't already I'd recommend trying some of the other suggestions first to fix the problem such as resetting your browsers default values and making sure your browser is set as the default browser.  Some people recommend you don't manually edit the registry except as a last resort to trying to fix a problem as there is a risk if you make a mistake in the registry sometimes it can really mess up the machine.

    Good Luck,

    Greg

    Hi, gkriggs

    you are right about those GUID, I run process monitor as your suggestion and saw what you explain in this post.

    seem like , outlook try to use that DelegateExecute registry everytime user click on URL in e-mail.

    Does anyone know which software put this GUID {17FE9752-0B5A-4665-84CD-569794602F5C} into the registry ?

    or this GUID belong to which software ?

    that software must be the cause of this problem  !!!

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