internet links not working in Outlook 2010. "General Failure. The URL Was: http://frustration.com, etc. Application not Found"

Anonymous
2010-08-24T17:52:32+00:00

I've tried all the solutions I've been able to find re 2007, etc.  None has worked.  I reset explorer to default internet browser, re-linked all file associatinos such as HTML, SHTML, etc. to internet explorer.  Nothing works.  This really is frustrating.  All the great features of Outlook 2010 are more or less off set by this bug.  Has anyone found a way to fix this?  Thank you.

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Anonymous
2010-08-25T09:48:54+00:00

Try the steps below and check if it resolves the issue.

Disclaimer: If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk

Visit the link below for more information on registry back-up:

http://windows.microsoft.com/en-us/windows7/Back-up-the-registry

Click ‘Start’ and type ‘Run’ in the ‘Search programs and files’ box above ‘Start’ and hit ‘Enter’. In the Run window type ‘regedit’ (without quotes) and click ‘Ok’. Now navigate to the following location:

HKEY_CLASSES_ROOT\FirefoxURL\shell\open\ddeexec

At the right pane double click ‘(Default)’ and clear the ‘Value data:’ field and click ‘Ok’.

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Anonymous
2012-01-05T15:23:10+00:00

I have had a problem for a long time where outlook was unable to open hyperlinks -- it would always ask you for what to open it with polluting the registry with a number of strange extensions (from the end of the url).  I dealt with it until a link had .exe on the end (it was an internal download link) which then caused windows to forget what to do with .exe files. 

Citrix had a similar issue and had the magic register key set after resetting the browser associations,...

Copy this to a .reg file and import it to complete the association.

......

Windows Registry Editor Version 5.00

[HKEY_CLASSES_ROOT\htmlfile\shell\open\command]

@=""C:\Program Files\Internet Explorer\iexplore.exe" -nohome"

[HKEY_CLASSES_ROOT\htmlfile\shell\opennew\command]

@=""C:\Program Files\Internet Explorer\iexplore.exe" %1"

[HKEY_CLASSES_ROOT\http\shell\open\command]

@=""C:\Program Files\Internet Explorer\iexplore.exe" -nohome"

[HKEY_CLASSES_ROOT\https\shell\open\command]

@=""C:\Program Files\Internet Explorer\iexplore.exe" -nohome"

[HKEY_CLASSES_ROOT\IE.HTTP\shell\open\command]

@=""C:\Program Files\Internet Explorer\iexplore.exe" -nohome"

[HKEY_CLASSES_ROOT\IE.HTTPS\shell\open\command]

@=""C:\Program Files\Internet Explorer\iexplore.exe" -nohome"

[HKEY_CLASSES_ROOT\mms\shell\open\command]

@=""C:\Program Files\Internet Explorer\iexplore.exe" -nohome"

"MPlayer2.BAK"=""C:\Program Files\Internet Explorer\iexplore.exe" -nohome"

[HKEY_CLASSES_ROOT\pnm\shell\open\command]

@=""C:\Program Files\Internet Explorer\iexplore.exe" -nohome"

[HKEY_CLASSES_ROOT\rtsp\shell\open\command]

@=""C:\Program Files\Internet Explorer\iexplore.exe" -nohome"

[HKEY_CLASSES_ROOT\rtspu\shell\open\command]

@=""C:\Program Files\Internet Explorer\iexplore.exe" -nohome"

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  1. Anonymous
    2012-04-26T10:34:06+00:00

    The issue indicates that the default browser information is corrupt. If you don't want to mess around with the registry and you have multiple browsers installed (ie. Internet Explorer and Chrome, and you use Chrome as your default browser). Open Internet Explorer and set it as the default browser, you will then need to open Chrome and set it as your default browser which will have fixed the issue. You could have just as well done it in the reverse order if you want Internet Explorer to be your default browser.

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  2. Anonymous
    2012-04-25T15:01:18+00:00

    this would only apply if firefox is the desired browser.

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  3. Anonymous
    2012-04-23T20:27:52+00:00

    Try the steps below and check if it resolves the issue.

    Disclaimer: If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk

    Visit the link below for more information on registry back-up:

    http://windows.microsoft.com/en-us/windows7/Back-up-the-registry

     

    Click ‘Start’ and type ‘Run’ in the ‘Search programs and files’ box above ‘Start’ and hit ‘Enter’. In the Run window type ‘regedit’ (without quotes) and click ‘Ok’. Now navigate to the following location:

    HKEY_CLASSES_ROOT\FirefoxURL\shell\open\ddeexec

    At the right pane double click ‘(Default)’ and clear the ‘Value data:’ field and click ‘Ok’.

    This worked with FireFox 11.0

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