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Everytime I try to open office 2007, it keeps re-installing the software and takes a good while before it opens.
This happens for all programs in the suite; excel, word...etc. I am using Vista, can anyone please help?
Thanks.
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Download, install and run the Windows Installer CleanUp Utility:
http://support.microsoft.com/default.aspx/kb/290301
Carey Frisch
In my case (Vista & Office 2007) I had tried several things: de- and re-install, new user profiles with admin rights, deleting normald.dot etc. From the Windows application event log it seemed that a test version of Outlook 2007 left over some registry entries which disturbed at each start of an Office application but I could not remove them myself. In the end what helped was an uninstallation of Office, then a CCleaner run (default settings and clean-up of registry), then a re-installation of Office. This did the job.
I have the same problem and so do many others from the forums I've seen. Can't understand why Microsoft don't produce a diagnostic tool to solve this one as even my office's IT support couldn't fix it.
In my case (Vista & Office 2007) I had tried several things: de- and re-install, new user profiles with admin rights, deleting normald.dot etc. From the Windows application event log it seemed that a test version of Outlook 2007 left over some registry entries which disturbed at each start of an Office application but I could not remove them myself. In the end what helped was an uninstallation of Office, then a CCleaner run (default settings and clean-up of registry), then a re-installation of Office. This did the job.
Marc-
Is this CCleaner program different then Microsoft's Office Cleanup Utility? Does it run more than MSIZAP? I'm convinced that my system has old office 2003 msi package pieces that are not related to an office msi package so msizap will find them, but they are enough to fire off the re-install. Do you know which entries need to be cleaned?
Try switching off the UAC ( User Account Control ) and test. To do that go to the control panel and then to user accounts where you will have the option to turn the user account control on or off. If that resolves the problem, you can try giving permissions to the opa12.dat file in the Program Data folder to make sure it is not read only.
Mithun Pai, Microsoft Answers Support Engineer.
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