"Microsoft PowerPoint has stopped working" (new install of 2010 on Vista). Crashes every time on start up, even in safe mode.

Anonymous
2010-10-11T17:34:28+00:00

Hi -

I just installed Office 2010 Professional, and all of the programs open fine except PowerPoint.  When I open it, it starts to load and then flashes the message "Microsoft PowerPoint has stopped working" and then just stops.  It will not start, open or load.  I have tried to start it in Safe mode, but the same thing happens.  I have also tried to 'repair' the software.  Still the same message.

My operating system is Windows Vista SP 2

Help?  Thanks in advance!

Microsoft 365 and Office | PowerPoint | For home | Windows

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Anonymous
2010-12-08T18:07:24+00:00

I had this exact same problem.  It is related to Bootcamp 3.2 and how it treats the keyboard.  For me the solution was covered under a web posting entitled "Bootcamp broke my powerpoint".  I listed the steps that corrected the issue below as a reference:

The latest Bootcamp update disables a keyboard setting in Windows. To fix:

Open Control Panel

In view mode “View by Category”, find the section “Clock, Language and Region”

Click “Change Keyboards or other input methods”

Press the button “Change Keyboards”

Press the button “Add”

Scroll down to “English (United States)” and expand.

Check box “US”

Press OK.

Press OK. — You’ll see two keyboards listed “US” and “United States (Apple)”

Press OK.

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Anonymous
2012-03-18T16:33:51+00:00

Hey luna and the rest of the Answers Community,

So it is always best to start your own thread and reference this thread in your Original Post (when you "Ask a Question") so if these steps do not work, you would get better help starting a new thread. Thanks.

So this thread has been going on for a while, so I am going to review the solutions and give proper credit to the original posters:

The Issue: PowerPoint is the only program not working properly. You are running Microsoft Office 2010 or Microsoft Office 2007. You get the error message  "Microsoft PowerPoint has stopped working " or " Microsoft PowerPoint has stopped working ".

Confirmed Solutions:

-Top Answer by****KevinL-AZ, who says *"*It is related to Bootcamp 3.2 and how it treats the keyboard.  For me the solution was covered under a web posting entitled "Bootcamp broke my powerpoint".

The latest Bootcamp update disables a keyboard setting in Windows. To fix:

Open Control Panel

In view mode “View by Category”, find the section “Clock, Language and Region”

Click “Change Keyboards or other input methods”

Press the button “Change Keyboards”

Press the button “Add”

Scroll down to “English (United States)” and expand.

Check box “US”

Press OK.

Press OK. — You’ll see two keyboards listed “US” and “United States (Apple)”

Press OK.

  • User Dietmar Sjust this month posted in this thread "As evidenced by the previous post there are various things you can try. I would disable the Add-Ins first(worked for me), if this does not help switch printer drivers if that is a possible option for you. For details see above."

Here is a guide to enable or disable add-ins in Microsoft Office for all versions :)

So with those posted, I would like to ask anyone else who runs into this to please Start A New Thread (Ask your own Question) and put the link for this thread in your question.

Thank you and Happy Postings!

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  1. Anonymous
    2012-01-31T01:31:46+00:00

    I had the same problem, and yes, the cause was Office Tab Add-in that I used.

    So I opened the Office Tab application and unchecked Power Point from the list to use Office Tab Add-in.

    And after that my Power Point run well ..........

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  2. Anonymous
    2012-01-12T08:25:03+00:00

    Hi Ben

    I have tried everything for this.

    The only solution I could find was install MS-Office 2007! This will definitely work!

    Good luck

    Anand

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  3. Anonymous
    2012-01-12T08:23:47+00:00

    Hi all,

    I have had this problem recurrently and have tried all solutions suggested in this answers forum (my settings are Windows 7 Home Premium, Office 2010 Home and Student, and also Office 2010 Professional Plus).

    Answers that did not work:

    1. Changing default printer to xps
    2. Disabling COM add-ins in powerpoint
    3. Obtaining help from microsoft technical support, as they were unable to assist.

    Workaround solution that definitely works 100%:

    1. Install MS-Office 2007, and use Powerpoint 2007, instead of 2010.

    Good luck all, and hopefully this problem is fixed up in an upcoming MS-office update!

    Andy

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