Re-download Office Home and Student 2010. I have a product key but no CD

Anonymous
2010-12-18T14:42:57+00:00

In March or April 2010, I purchased Office Home and Student 2010, online.  I have the product key.  I do not have a CD.

In October, the hard drive on the computer containing the software failed.  Now, with a new hard drive installed, I need to re-download the software.  I have searched the site extensively and have not found information about how to do this.  

Please provide detailed information about how to download the software.  Answers to an earlier question included a URL to a site for the trial version of software.  When I clicked on the link, however, I was redirected to a page for purchasing full versions of the software. 

Please help.  Thank you.

Microsoft 365 and Office | Install, redeem, activate | For home | Windows

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Robert Sparnaaij [MVP] 18,401 Reputation points MVP Volunteer Moderator
2010-12-18T15:43:20+00:00

While getting a new trial will work, a more direct link to obtain the download package again is;

http://www.office.com/backup


Robert Sparnaaij [MVP-Outlook]

Outlook guides and more: HowTo-Outlook.com

Outlook Quick Tips: MSOutlook.info

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  1. Anonymous
    2015-02-22T14:19:40+00:00

    As of 1/22/15 this link was active and worked perfectly

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  2. Anonymous
    2015-05-14T11:08:38+00:00

    I have the same issue in May 2015. I just bought a new computer and want to move my MS products and licence to to the new machine. The MS Home & Student download page tells me that my product key for Office 2010 is for a product that is not available for free download. What's going on?

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  3. Anonymous
    2015-05-14T12:58:40+00:00

    Hello,

    Welcome to Microsoft Community and thank you for posting your query.

    Few more details would help you to provide a better response.

    1. Did you purchase Office 2010 suite as product key card or the traditional retail copy?
    2. From Which website are you try to download Office Home and Student 2010?

    You may refer to the backup link to download Office 2010 using the product key and check if it works as expected.

    http://office.microsoft.com/en-us/products/microsoft-office-2010-backup-FX101853122.aspx

    I hope the information helps. Let us know if you need further assistance.

    Thank you.

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  4. Anonymous
    2015-08-01T01:36:57+00:00

    OMG this was so helpful, I wanted to cry I was frustrated and after following your link done within 20 minutes. Thank you so much.

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