Re-download Office Home and Student 2010. I have a product key but no CD

Anonymous
2010-12-18T14:42:57+00:00

In March or April 2010, I purchased Office Home and Student 2010, online.  I have the product key.  I do not have a CD.

In October, the hard drive on the computer containing the software failed.  Now, with a new hard drive installed, I need to re-download the software.  I have searched the site extensively and have not found information about how to do this.  

Please provide detailed information about how to download the software.  Answers to an earlier question included a URL to a site for the trial version of software.  When I clicked on the link, however, I was redirected to a page for purchasing full versions of the software. 

Please help.  Thank you.

Microsoft 365 and Office | Install, redeem, activate | For home | Windows

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Robert Sparnaaij [MVP] 18,401 Reputation points MVP Volunteer Moderator
2010-12-18T15:43:20+00:00

While getting a new trial will work, a more direct link to obtain the download package again is;

http://www.office.com/backup


Robert Sparnaaij [MVP-Outlook]

Outlook guides and more: HowTo-Outlook.com

Outlook Quick Tips: MSOutlook.info

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  1. Anonymous
    2014-06-17T11:57:09+00:00

    Hello,

    Did you purchase a retail copy of Office 2010?

    If yes, you may refer to the backup link to download Office 2010:

    http://office.microsoft.com/en-us/products/microsoft-office-2010-backup-FX101853122.aspx

    If you have purchased a product key card edition and if you are trying to install Office on the same computer, you may download and install Office 2010 using the following link:

    http://office.microsoft.com/en-us/buy/using-the-product-key-card-FX101853163.aspx

    I hope the information helps. Let us know if you need further assistance.

    Thank you.

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  2. Anonymous
    2014-06-25T15:57:24+00:00

    THANK YOU so much! I was scouring the internet to find how to redownload the free Office 2010 upgrade. It's great that Microsoft has that site available! I will be sure to keep this setup file, however, on my computer in case I ever need to install again!

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  3. Anonymous
    2014-07-06T22:52:16+00:00

    In March or April 2010, I purchased Office Home and Student 2010, online.  I have the product key.  I do not have a CD.

    In October, the hard drive on the computer containing the software failed.  Now, with a new hard drive installed, I need to re-download the software.  I have searched the site extensively and have not found information about how to do this.  

    Please provide detailed information about how to download the software.  Answers to an earlier question included a URL to a site for the trial version of software.  When I clicked on the link, however, I was redirected to a page for purchasing full versions of the software. 

    Please help.  Thank you.

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  4. Anonymous
    2014-07-08T06:27:05+00:00

    Hello,

    Do you have issues while re-downloading Office Home and Student 2010?

    If yes, did you try ‘Roady’s suggestion which is marked as answer in the same thread?

    Provide us more information to check and help you better.

    Thank you.

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