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In March or April 2010, I purchased Office Home and Student 2010, online. I have the product key. I do not have a CD.
In October, the hard drive on the computer containing the software failed. Now, with a new hard drive installed, I need to re-download the software. I have searched the site extensively and have not found information about how to do this.
Please provide detailed information about how to download the software. Answers to an earlier question included a URL to a site for the trial version of software. When I clicked on the link, however, I was redirected to a page for purchasing full versions of the software.
Please help. Thank you.
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
While getting a new trial will work, a more direct link to obtain the download package again is;
Robert Sparnaaij [MVP-Outlook]
Outlook guides and more: HowTo-Outlook.com
Outlook Quick Tips: MSOutlook.info
go to www.office.com/getkeysupport
follow instruction there on & u will be fine.
I have the same problem. really can't believe this !!!!!!!!!!!!!!!!!!!!
Thanks for this Roady - it also helped me, I had the same issue.
Now all back up and running with Office.
Thank goodness for the internet ;o)
Many thanks for your help on this.