Microsoft Office Click-to-Run 2010 (Protected) (Q:)

Anonymous
2010-08-16T06:51:15+00:00

I just removed the Microsoft Office 2010 to reinstall a fresh one because the previous one is a trial and when I click start to use the Microsoft Office, it always load to page 4 of 4 and pop up an error saying that Microsoft Office is unable to start, I decided to remove it and brought to my school so the instructor can install a full version of Microsoft Office 2010 for me. But then inside the My Computer it automatically built up a "drive?" Microsoft Office Click-to-Run 2010 (Protected) (Q:) [doesn't have this drive at new bought]. I couldn't remove this nor using uninstall from the Control Panel. It run the uninstalling but while the process is popped up an error stated that the process cannot be complete. Please contact the Microsoft Product.

Anybody know the solution for this, please I need help.

here is the screen shot of the Q:

http://s42.photobucket.com/albums/e345/PhoenixWEI/?action=view&current=Untitled-1.jpg

Microsoft 365 and Office | Install, redeem, activate | For home | Windows

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Anonymous
2010-08-16T14:45:14+00:00

This is by-design. The Click and Run version uses AppV [1] which creates this drive.

André

[1] http://en.wikipedia.org/wiki/App-V


"A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/

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  1. Anonymous
    2011-03-05T07:05:21+00:00

    Yes the Q drive is associated with Click to Run (CTR).

    CTR is a PITA for the average home user. I can see it as a valid approach for a corporate/school network, but not wasting bandwidth for home user.

    The way to make the Q go away is to uninstall the CTR and download and install an equivalent MSI version of office.

    You need the product key to do the installation (so it does not apply to Starter which is OEM only).

    What is Click to Run

    Click-to-Run is a new Electronic Software Distribution (ESD) technology for Office 2010 that utilizes Microsoft’s streaming and virtualization technology. Click-to-Run provides a much faster and simpler download and installation experience for customers trying or buying Office 2010 over the Internet. Click-to-Run allows customers to maintain multiple versions of Office so customers can easily try Office 2010 side by side with an existing version of Office. Click-to-Run automatically downloads and installs any software updates when connected to the Internet, helping to maintain a more secure and up-to-date Office experience. At this time, only Office Home and Student 2010 and Office Home and Business 2010 will be available through Click-to-Run and limited based on broadband speed requirements.

    NOTE:  CTR is a relatively new approach to installing and running Office. Introduced with 2010. So very few technicians are aware of it, let alone familiar with trouble shooting it. As well, it introduces a whole new set of errors, like the one that you encountered. My personal recommendation is that unless you have a clearly identified need for it and explicitly requested the download, DON’T USE IT.

    Overview of Microsoft Office Click-to-Run for Office 2010

    Microsoft is offering a new way to download and install products of Microsoft Office 2010. This technology is called Microsoft Office Click-to-Run, and this article discusses how Office Click-to-Run works and lists some frequently asked questions (FAQ).

    Introduction to Office Click-to-Run

    Office Click-to-Run is a new way for broadband customers to obtain Microsoft Office and to update Office 2010. Office Click-to-Run uses the virtualization and streaming technologies of Microsoft.

    Office Click-to-Run Technology

    Office Click-to-Run products use streaming technology that is similar to watching a video on the web. When you watch a video on the web, you can watch the first part of the video before the whole file is downloaded. Similarly, you can start using Office 2010 before the whole suite or product is downloaded when you use Office Click-to-Run. Therefore, the rest of Office 2010 is being downloaded in the background quietly while you use one part of Office 2010.

    Office Click-to-Run products also use Microsoft virtualization technology that stores Office 2010 in virtualized application space. This virtual space separates Office 2010 from the regular file system and from the other applications on your computer. This separation lets Office 2010 coexist together with any existing version of Office that is already installed on your computer. There are also other benefits to Office Click-to-Run. For more information, visit the following Microsoft blog website:

    http://blogs.technet.com/office2010/archive/2009/11/06/click-to-run-delivering-office-in-the-21st-century.aspx

    Office Click-to-Run products

    To download Office Click-to-Run for Microsoft Office Home and Student 2010 and for Microsoft Office Home and Business 2010, download the installation files from Microsoft directly.

    Note The Office Click-to-Run technology is also used in Microsoft Office Starter 2010.

    Switch to using an MSI-based Office edition (only applies to versions bought online) - http://office.microsoft.com/en-us/excel-help/click-to-run-switch-to-using-an-msi-based-office-edition-HA101850538.aspx

    Alternate Method

    You will need to go to “my account” link in order to access all the different installation methods. Here are the full steps:

    1.        Go to the website that you purchased your version of Office 2010 from (Ex:http://office.microsoft.com/buy/  orhttp://office.microsoft.com/tech-guarantee/)

    2.        Click on the green button to advance to the next page (depending on the site, the green button will say something different, but most of the time it is Download Now or Update Now)

    3.        On the next page, look in the top right corner and you should see a link for My Account, click on it

    4.        Now you will see what you previously purchased, next you should click on Download

    5.        Below the Green button (Download Now) Click on Advanced Options

    6.        In this window, click on the link for 32bit.

    And you are good to go! 

    More Click to Run Information

    Go to the MS Office site http://office.microsoft.com/en-us/ and search for “click to run” you will see titles such as  https://office.microsoft.com/en-us/results.aspx?qu=click+to+run&origin=FX101785584    https://office.microsoft.com/en-us/results.aspx?qu=click+to+run&origin=FX101785584 :

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  2. Anonymous
    2011-03-17T07:47:28+00:00

    I don't want it either, has anyone found a way to remove it yet?

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  3. Anonymous
    2011-03-17T15:39:42+00:00

    Try these tips to remove CTR:

    Update, repair, or uninstall Office Click-to-Run products 

    How to Uninstall Click-To-Run: Remove Microsoft Office 2010 Click 2 Run - cleanc2r.zip tool - http://www.ikkerus.net/windows/office/howto-remove-microsoft-office-2010-click-2-run

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  4. Anonymous
    2011-07-17T19:17:33+00:00

    I have a Visio 2010 exe file and i wanted to install it. But a pop up message came up with this:

    "This 64-bit product may not be installed with Microsoft Office Click-to-Run. Remove Microsoft officer click-to-run and try again."

    How do I fix this problem?

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