Transfer license to a new computer

Anonymous
2011-01-11T21:39:53+00:00

Hello all,

I just purchased a new computer and want to transfer my Microsoft Office license to the new computer. How do I do that? Can someone send me step-by-step instructions?

Thanks in advance for all the help.

Best regards

Pablo

Microsoft 365 and Office | Install, redeem, activate | For home | Windows

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Anonymous
2011-01-14T00:53:41+00:00

Yes finding this info is searching for a needle in a haystack.

Convert a trial version of an Office 2010 suite or program to a full retail version -https://office.microsoft.com/en-us/project-help/convert-a-trial-version-of-an-office-2010-suite-or-program-to-a-full-retail-version-HA101886436.aspx#_Toc263312406

The activation process keeps track of number of times you have used a product key. If this is your 4th installation you may get message saying you can't use this product key. Make sure you uninstall from one of the other machines. If it won't allow you to activate, you will have to do a phone activation and tell the service rep that you have uninstalled from one of the previous machines.

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http://office.microsoft.com/en-us/outlook-help/learn-where-menu-and-toolbar-commands-are-in-office-2010-HA101794130.aspx - Silverlight applets Mapping 2003 menu to 2010 ribbon for all Office apps.

http://office.microsoft.com/en-us/training/HA102295841033.aspx -Flash Applets mapping Office 2003 menus to 2007 ribbon.

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  1. Anonymous
    2013-03-07T18:39:04+00:00

    If it really was a retail license you would have been allowed to install on the new computer. 2010 Retail licenses allow install on 2 machines at the same time, AND transfer to new devices.

    What is the FULL and EXACT error message text you get.

    When you phone in, don't answer the initial prompts. Wait until you are given theoption of talking to a live service rep. They can explain the error.

    PS: You really should post this as a completely new question so that more people look at it. Right now, only the people who looked at this question initially are probably looking at your question.

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  2. Anonymous
    2013-03-07T13:31:08+00:00

    Hello Deepa,

    I was provided what I believe was a retail version of Project 2010 at work, and installed on my desktop & laptop. It activated over the internet.

    My desktop (XP) recently crashed with a windows installer issue, and could not uninstall or install anything with a .msi installer. We finally gave up and I got a new windows 7 machine. the old PC has been wiped and is awaiting a new OS, it will probably be upgraded to windows 7 or discarded.

    I re-installed MS Project 2010 on my new machine but it will not activate, over the internet or over the phone. If this is because it was not uninstalled from my old machine, that is because of the fatal windows installer problem.

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  3. Anonymous
    2012-12-28T06:35:11+00:00

    Hey Ollivier...

     

    ... my old PC has a directory named office12 ....  (no 14) ... writing 'cscript ospp.vbs' dones not give the desired result....  

     

    (I have Office for Home and student 2007 that I want to install on new PC... but have no activation key/box anymore)

    Hi,

    Thanks for posting in Microsoft Community. As I understand you are unable to get the Office program installed on the computer. Let me help you with the issue.

    For Office 14 is for Office 2010, since you have Office 2007 installed it would be Office 12.

    Before we start with the troubleshooting steps I have a couple of questions for you:

    When you say ' no activation key/box anymore', do you mean you do not have the product key or the disc to install the Office program or you are facing issues during the activation of the program?

    Do you have the dis c and key for Office 2007?

    If so, is the Office 2007 installed on the compute?

    If you have the program installed on the computer and facing issues during the activation, you may follow the below steps and check the result:

    Go to the below mentioned location and delete the Opa12.dat and Opa12.bak files .

    • Click on start, all programs
    • Click on Accessories, Run
    • Copy and paste the below given path and click ok:

    %programdata%\Microsoft\Office\Data

    Open any one of the Office applications and try to activate it over the phone.

    Check the link given below to contact activation department:

    http://support.microsoft.com/kb/950929/

    If you need any further assistance reply and we will be glad to assist you.

    Thanks.

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  4. Anonymous
    2012-12-26T11:19:32+00:00

    Hey Ollivier...

    ... my old PC has a directory named office12 ....  (no 14) ... writing 'cscript ospp.vbs' dones not give the desired result....  

    (I have Office for Home and student 2007 that I want to install on new PC... but have no activation key/box anymore)

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