A family of Microsoft word processing software products for creating web, email, and print documents.
My guess is that you haven't succeeded in properly changing the default font. There are several ways; try this one: In the Styles pane (Ctrl+Alt+Shift+S), click the Manage Styles button. On the Set Defaults tab, specify the settings that you want. The changes will apply to the current document, but if you select "New documents based on this template" before clicking OK, the settings will be transferred to the attached template.
If it still doesn't work, try opening the Normal template as a file and make the changes directly (in the Open dialog box, click Trusted Templates, click Normal.dotm and click Open). When you are done, save and close Normal.
Assuming that works, the next step is to investigate what prevented you from saving your Normal template earlier.