Word crashes when I perform a simple copy and paste or select and drag?

Anonymous
2011-07-13T08:59:16+00:00

Why does Word crash when I perform a simple copy and paste or select and drag?

Microsoft 365 and Office | Word | For home | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2011-10-26T11:39:34+00:00

Here is the solution to your Copy - Paste nightmares.... The word software needs to be reset.  Don't panic you won't lose your documents.

Step (1) Close all your open programs

Step (2) Open Finder

Step (3) Press and Hold Option button, then click GO on the top tool bar. Keep holding the Option button down and click on Library

Step (4) In the Library, click on Preferences

Step (5) Look for the file com.microsoft.word.plist

Step (6) Move the file to your desktop

Step (7) Close the Library file

Step (8) Open Word again, this will take you through a Welcome screen. Which means your word software is reset.

This fix has worked for me for over a week now and the Save button is thanking me!  Keep the .plist file on your desktop, if something hits the fan you can always reset your settings.

Good luck fellow pasters!

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Anonymous
2015-02-10T23:59:21+00:00

I just found this on the net & it works for me on text pasted from a web page. In word use edit, paste special and select unformatted

good luck!

Try Paste Special.

  1. Press ALT/CTRL/V.
  2. Select Unformatted Text in the As list box.
  3. Click OK.

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Jim G 134.1K Reputation points MVP
2012-07-01T23:02:45+00:00

It turns out the Java malware problem was widespread. As you can see from the thread there are several possible causes of the problem. If you want assistance solving your particular problem, post a new question with as much detail as you can supply about your system, update level of Word and Mac OS X, what sort of thing you're trying to copy that causes the crash, a bit of the crash log, etc.

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  1. Anonymous
    2013-02-27T18:07:56+00:00

    As long as I helped one person and it seems like I did, my goodwill was done...

    cheers,

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  2. Jim G 134.1K Reputation points MVP
    2013-02-27T18:01:22+00:00

    The same thing was happening with me so what I did was I went into Word Options by clicking the office button on the top left hand corner in your word document.  Click on work options at the bottom right hand corner of the list.  Click on the advanced tab on the left hand side and under the copy, cut and paste section change the drop down menu to Keep Text Only.  There is about four of them to change.  After doing this and then cutting, copying and pasting, I had no more troubles.    

    I don't know why it happens but my husband and I figured out this solution and it seems to have worked.  I can still perform the options without the formatting from the document to which I am taking the information from.

    I hope this helps!

    It helps users of Word for Windows, but the question you replied to is about Word for Mac.

    Just the same, maybe the basic idea might help Mac users. The closest Mac equivalent would be to go to the Word menu and choose Preferences. Choose Edit preferences, and then uncheck Use Smart Cut and Paste.


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