Can't open Word File because of end tag/start tag mismatch error...need XML help!

Anonymous
2010-06-09T00:42:38+00:00

I get the following message when i try to open a word document that i desperately need

  The name in the end tag of the element must match the element type in the start tag

Location: Part: word/document.xml, Line: 2, Column: 96760

I know how to "unzip" the docx files and get to the main document.xml file, but i know nothing about xml programming. Any suggestions? i got an xml editor and found that there are 6 mismatch errors, but i don't know how to fix them. I also don't know how to rezip al the files back into a docx format. I would love any help. Thanks.

Microsoft 365 and Office | Word | For home | Windows

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Anonymous
2011-04-25T16:26:25+00:00

You're welcome Catherine.

Going forward if you or anyone else comes across this issue again, we have a FixIt solution created that should address this problem.  You can go to the following KB article and it should give you the details about how you can correct these documents.

http://support.microsoft.com/kb/2528942

Brandon

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  1. Anonymous
    2011-03-08T12:50:49+00:00

    That web site appears to be down this morning

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  2. Anonymous
    2011-03-07T20:10:35+00:00

    Hi! I'm having problem with a word document as well.

    here is the link: http://uploading.com/files/e7d42eba/document.xml/

    I would be most grateful if anyone could take a look at it.. =)

    "The name in the end tag of the element must match the element type in the start tag.

    Location: Part/word/document.xml, line 2 column: 687662

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  3. Anonymous
    2011-03-07T16:39:36+00:00

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  4. Anonymous
    2011-03-07T03:17:32+00:00

    hi guys i am facing the same error, and i lost 2 weeks of hard work in it .Help would be appreciated for this thanks

    here is the the link:

    http://www.mediafire.com/?8d8kvidjmst5vyk

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