Can't open Word File because of end tag/start tag mismatch error...need XML help!

Anonymous
2010-06-09T00:42:38+00:00

I get the following message when i try to open a word document that i desperately need

  The name in the end tag of the element must match the element type in the start tag

Location: Part: word/document.xml, Line: 2, Column: 96760

I know how to "unzip" the docx files and get to the main document.xml file, but i know nothing about xml programming. Any suggestions? i got an xml editor and found that there are 6 mismatch errors, but i don't know how to fix them. I also don't know how to rezip al the files back into a docx format. I would love any help. Thanks.

Microsoft 365 and Office | Word | For home | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments
Answer accepted by question author
Anonymous
2011-04-25T16:26:25+00:00

You're welcome Catherine.

Going forward if you or anyone else comes across this issue again, we have a FixIt solution created that should address this problem.  You can go to the following KB article and it should give you the details about how you can correct these documents.

http://support.microsoft.com/kb/2528942

Brandon

Was this answer helpful?

5 people found this answer helpful.
0 comments No comments

528 additional answers

Sort by: Most helpful
  1. Anonymous
    2010-11-05T08:00:04+00:00

    I made a physics document about the theory of relativity with a lot of equations and at some point I had the same error message (different column). I downloaded an xml-editor, but I am unable to fix it myself (would be great if someone could tell me how that works).

    download link: http://rapidshare.com/files/428978911/Facharbeit\_Entwurf.docx

    It would be great if someone could fix it. Thank you very much.

    PS: I just pressed reply to post this, I am not sure wheter that was right, I am new here.

    See http://www.mediafire.com/?d286daz0sw8aat6

    The error was just above "Dank Pythagoras wissen wir, dass (aufgrund des rechten Winkels zwischen y/y‘ und x/x‘) gilt"

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2010-11-05T04:27:05+00:00

    I made a physics document about the theory of relativity with a lot of equations and at some point I had the same error message (different column). I downloaded an xml-editor, but I am unable to fix it myself (would be great if someone could tell me how that works).

    download link: http://rapidshare.com/files/428978911/Facharbeit\_Entwurf.docx

    It would be great if someone could fix it. Thank you very much.

    PS: I just pressed reply to post this, I am not sure wheter that was right, I am new here.

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2010-11-04T07:07:33+00:00

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2010-11-04T00:00:11+00:00

    Hey guys I ran into a similar problem and I'm trying to fix this, but I dont understand what I'm trying to look for or fix.

    Here is the link to my file, if anyone can help, I'll really appreciate it.

    http://www.sendspace.com/file/l1uoe0

    Was this answer helpful?

    0 comments No comments