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I get the following message when i try to open a word document that i desperately need
The name in the end tag of the element must match the element type in the start tag
Location: Part: word/document.xml, Line: 2, Column: 96760
I know how to "unzip" the docx files and get to the main document.xml file, but i know nothing about xml programming. Any suggestions? i got an xml editor and found that there are 6 mismatch errors, but i don't know how to fix them. I also don't know how to rezip al the files back into a docx format. I would love any help. Thanks.
A family of Microsoft word processing software products for creating web, email, and print documents.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
You're welcome Catherine.
Going forward if you or anyone else comes across this issue again, we have a FixIt solution created that should address this problem. You can go to the following KB article and it should give you the details about how you can correct these documents.
http://support.microsoft.com/kb/2528942
Brandon
I have had a response from Microsoft:
I'm following up to inform you that your submission was triaged, and it has now been assigned to the appropriate internal team for further review and possible action.I'll resolve this submission closed at this time, and if there are further updates from the team, I will attach them to this thread for your review. Given the realities of the development lifecycle, please understand that we cannot commit to any timeframes for a response.
This is, of course, corporate gobbledegook that does little more than acknowledge the submission, and all we can really do is await further developments. This does, however, strike me as a fairly rapid response so maybe somebody is taking it seriously.
Enjoy,
Tony
No extra program is needed. In Windows Explorer, right-click the file and choose Rename (or select it and press F2). Change the extension from .docx to .zip.
In Windows XP, you'll need a zip program to open the renamed file (such as http://www.7-zip.org). Later versions of Windows let you treat a zip file the same as a folder.
It's a good idea to do this only to a copy of the original document, or keep the copy and work on the original.
Jay Freedman
MS Word MVP FAQ: http://word.mvps.org
Note that renaming the file only works if the extension is displayed (Explorer => Tools => Folder Options => View => Hide extensions for known file types should not be checked), otherwise all you will be doing is renaming mydoc.docx to mydoc.zip.docx.
Stefan Blom wrote:
Actually, Windows XP can also open zip files directly.
Thanks for the correction. The only copy of XP that I still use is on the PC supplied by my employer, and the standard installation there includes WinZip under a corporate license. That gave me the wrong impression.
Jay Freedman
MS Word MVP FAQ: http://word.mvps.org
Actually, Windows XP can also open zip files directly.
On 2010-10-06 20:49, Jay Freedman [MVP] wrote:
> No extra program is needed. In Windows Explorer, right-click the file
> and choose Rename (or select it and press F2). Change the extension from
> .docx to .zip.
>
> In Windows XP, you'll need a zip program to open the renamed file (such
> as http://www.7-zip.org). Later versions of Windows let you treat a zip
> file the same as a folder.
>
> It's a good idea to do this only to a copy of the original document, or
> keep the copy and work on the original.
>
> ------------------------------------------------------------------------
> *Jay Freedman*
> MS Word MVP FAQ: http://word.mvps.org
Stefan Blom, Microsoft Word MVP