Can't open Word File because of end tag/start tag mismatch error...need XML help!

Anonymous
2010-06-09T00:42:38+00:00

I get the following message when i try to open a word document that i desperately need

  The name in the end tag of the element must match the element type in the start tag

Location: Part: word/document.xml, Line: 2, Column: 96760

I know how to "unzip" the docx files and get to the main document.xml file, but i know nothing about xml programming. Any suggestions? i got an xml editor and found that there are 6 mismatch errors, but i don't know how to fix them. I also don't know how to rezip al the files back into a docx format. I would love any help. Thanks.

Microsoft 365 and Office | Word | For home | Windows

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Anonymous
2011-04-25T16:26:25+00:00

You're welcome Catherine.

Going forward if you or anyone else comes across this issue again, we have a FixIt solution created that should address this problem.  You can go to the following KB article and it should give you the details about how you can correct these documents.

http://support.microsoft.com/kb/2528942

Brandon

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  1. Anonymous
    2010-09-28T05:40:41+00:00

    Thank you so much for your help!! Really appreciated. I was wondering, I am "trying" to see the error and I have the XML file opened in Dreamweaver but it's a complete mess of code since it's just two lines, do you use another specific xml editor or something to find where are the missing tags or something? Like for example, I'm searching under the area you mentioned but it's kinda hard to find a mistake in all that soup of code lol.

     

    Again, thanks for your help and if you could clarify that It'd be great. Have a great day!

    I extract the document xml and run it through a selfwritten xml indenter. That way the very long line gets split into a few thousand short lines. Then when I run the document through Word, it gives another line number making the job for spotting the error a lot easier.

    BTW, there are no missing tags, they are just incorrectly nested. At some point, someone forgot to flush an output buffer in Word.

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  2. Anonymous
    2010-09-27T20:15:03+00:00

    Thank you so much for your help!! Really appreciated. I was wondering, I am "trying" to see the error and I have the XML file opened in Dreamweaver but it's a complete mess of code since it's just two lines, do you use another specific xml editor or something to find where are the missing tags or something? Like for example, I'm searching under the area you mentioned but it's kinda hard to find a mistake in all that soup of code lol.

    Again, thanks for your help and if you could clarify that It'd be great. Have a great day!

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  3. Anonymous
    2010-09-27T20:09:38+00:00

    Hi, I finished yesterday a Physics assignment and I see the problem here about the start and end tags mismatch is repeated when using equations. I tried to open it today to fix some mistakes there are and I have gotten to the part of opening the XML file but I have no clue where to look for. Could you please help me? Here is the file: http://uploading.com/files/4e4ade3c/boyle.zip/

    Thanks in advance :S.

    Try http://www.mediafire.com/?22e1223diwm4k4o

    The error was in the equation just below "Conversión de Presión [Pa] a [atm]"

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  4. Anonymous
    2010-09-27T18:43:47+00:00

    Hi, I finished yesterday a Physics assignment and I see the problem here about the start and end tags mismatch is repeated when using equations. I tried to open it today to fix some mistakes there are and I have gotten to the part of opening the XML file but I have no clue where to look for. Could you please help me? Here is the file: http://uploading.com/files/4e4ade3c/boyle.zip/

    Thanks in advance :S.

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