Can't open Word File because of end tag/start tag mismatch error...need XML help!

Anonymous
2010-06-09T00:42:38+00:00

I get the following message when i try to open a word document that i desperately need

  The name in the end tag of the element must match the element type in the start tag

Location: Part: word/document.xml, Line: 2, Column: 96760

I know how to "unzip" the docx files and get to the main document.xml file, but i know nothing about xml programming. Any suggestions? i got an xml editor and found that there are 6 mismatch errors, but i don't know how to fix them. I also don't know how to rezip al the files back into a docx format. I would love any help. Thanks.

Microsoft 365 and Office | Word | For home | Windows

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Anonymous
2011-04-25T16:26:25+00:00

You're welcome Catherine.

Going forward if you or anyone else comes across this issue again, we have a FixIt solution created that should address this problem.  You can go to the following KB article and it should give you the details about how you can correct these documents.

http://support.microsoft.com/kb/2528942

Brandon

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  1. Anonymous
    2011-05-25T12:32:26+00:00

    Hi,

    I have the same problem. I hope somebody could help.

    All I was able to do was to change the msword file into a zip file. I don't know anything anout xml editing.

    So I uploaded it here: http://www.4shared.com/file/KEjkwZTS/draft2\_Fixed\_.html

    I would really appreciate immediate help.

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  2. Anonymous
    2011-05-24T09:48:23+00:00

    Hi,

    The fixit solution doesn't work for me because it's missing an extension...

    If someone could look at this I would be very glad.

    http://www.4shared.com/file/pHFUUaOc/Document.html

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  3. Anonymous
    2011-05-12T23:49:46+00:00

    Please fix this, its due tomorrow and I have to submit it ASAP !!!!

    Nevermind I fixed it using :

    http://support.microsoft.com/kb/2528942

    Hope this helps someone

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  4. Anonymous
    2011-05-10T18:54:01+00:00

    First time it's ever happened.

    Thanks for the advice, I will do this straight away.

    You were very quick to reply, so thank you again. :)

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