Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
I agree with the comment above. It is the little things in life. The assistants were not only helpful but also friendly for those areas of Word or Excel that you use maybe once in a great while or never at all. Aside from that, after sitting in front of a computer all day, the cat or dog or whichever character you prefer became a little entertaining on an otherwise long day. Whenever I was at work, plugging away, the dog or cat always managed to make me smile. What's wrong with that?