Word 2010 Font Problem: different fonts showing up on screen

Anonymous
2010-06-09T21:52:26+00:00

I upgraded from Office 2007 to 2010 two weeks ago. Whenever I open up documents in Print Layout View that were created under earlier versions of Word (2000, 2003, 2007), Word replaces several of the fonts with something that looks like Arial bold.Sometimes it changes just the title fonts, sometime the entire body font--it's not always the same phenomenon in each document. 

The Font window on the Home tab still shows the name of the original font being used in the document, but the screen does not show that font--it just shows whatever it replaces the font with. Repeat: even though the screen in showing a different font, the Font window on the Tab Screen shows the name of the font the document should be showing.

When I change to Draft View, the fonts all display properly, but I need the correct fonts in the Print Layout to show because the bogus font that Word substitutes throws off the accuracy of what I'm looking at.

Is anyone else having this problem?

Jeff

Microsoft 365 and Office | Word | For home | Windows

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Anonymous
2010-06-24T19:57:39+00:00

I solved this problem by saving the troublesome file in what 2010 calls "compatability mode>"

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Anonymous
2010-06-28T15:17:36+00:00

Eutactic, I finally tried this solution. I really was not comfortable deleting everything under \Office, but after backing up the registry, I gave it a try. So far it seems to have worked. I will be finishing an important project during the week, so I will have daily opportunities to see how this holds up.

Thanks for the recommendation.

Jeff

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Anonymous
2010-06-16T09:05:01+00:00

I believe I have solved this problem by simply backing up and deleting all the registry values in HKEY_CURRENT_USER\Software\Microsoft\Office. Obviously this is an extreme approach that wiped my preferences, but it appears to have done the trick.

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  1. Anonymous
    2010-06-16T04:47:38+00:00

    I am also getting this problem or something that sounds very similar after upgrading to office 2010 RTM from office 2007 yesterday. When working with a variety of non-MS fonts (caslon pro, garamond, linux libertine) the fonts will render fine for a short time, and then start to revert to what appears to be very poorly-spaced arial when I select, scroll around or whatever. If I adjust the font size across the affected area it will render fine again at that new font size, but adjusting it back to the original font size will give me the same problem. I've tried this with advanced typography turned on and off, no luck either way. Obviously, this problem greatly reduces the appeal and utility of word 2010...

    Running office 2010 rtm x32 on win 7 pro x64.

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  2. Anonymous
    2010-06-13T10:48:15+00:00

    I am also encountering this problem since installation of Microsoft Office 2010. Here are some of the symptoms and cases that i have encountered.

    • No fonts are missing in my document; the Font Substitution dialog affirms this by claiming that no font substitution occurs.
    • The "substitution" occurs at times when i resize a block of text, select a block of text, or select cells in a table.
    • The "substituted" font is either Arial or some other thin serif font.
    • Draft view shows all fonts in the proper way, but shifting back to the print layout view still gives the wrong font rendering.
    • I have already tried a repair-install of Office 2010, to no avail.
    • Also, I have already uninstalled Adobe Type Manager, but still the problem is present.
    • *after these installations, I have rebooted my computer
    • I have less than 300 fonts in my system.
    • I have enough system resources (2GB of RAM, Intel Core Processor)
    • I have tried to replicate the problem in my coexisting installation of Word 2007 but the problem does not show up in Office '07.
    • I have not noticed similar "substitution" problems in other Office Suite programs.

    Any solutions? Any help would be highly appreciated. thanks!

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