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Outlook will not start in safe mode either. Tried repairing office. Can't even delete a profile as that hangs as well.
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Press WinKey+R. In the Open field, type regedit and hit Enter
Delete the following key to delete profile, once deleted re-create the profile.
HKEY_CURRENT_USER\Software\Microsoft\Windows NT\ CurrentVersion\Windows
Messaging Subsystem\ Profiles
Try
Press WinKey+R. In the Open field, type
outlook.exe /resetnavpane
Be sure to include the space. Press Enter.
If this answer solves your problem, please check, Mark as Answered. If this answer helps, please click the Vote as Helpful button. Cheers Shane Devenshire
Outlook will not start in safe mode either. Tried repairing office. Can't even delete a profile as that hangs as well.
I've seen this problem several times and it's not tough to fix.
Rather than deleting a profile or taking any other destructive approach, I've found that you can simply create a new one with no risk.
Step One: Make sure Outlook is not running:
Step Two: Back up your profile:
Step Three: Start Outlook - problem solved:
Outlook will now simply create a completely new profile which will, hopefully, solve all of your problems.
Once you have finished this troubleshooting/repair, tell Outlook to always use your new profile (See Step Two for instructions).
Press WinKey+R. In the Open field, type regedit and hit Enter
Delete the following key to delete profile, once deleted re-create the profile.
HKEY_CURRENT_USER\Software\Microsoft\Windows NT\ CurrentVersion\Windows
Messaging Subsystem\ Profiles
While this can be a PitA if you've a lot of accounts and customisations to each, this sped EVERYTHING up for me. Outlook opens in speed I've not seen since maybe back when I purchased it. Outlook runs like a champ now when open and loaded with archives. And Thunderbird's import of my Outlook PSTs is even going 1000x quicker now too. It's status bar is finally moving/progressing/notpixxingmeoff.
Holy underworld, Batman! Thunderbird just imported 10,000+ messages from Outlook in minutes whereas it took over 24 hours to do half that prior to deleting and rebuilding my Outlook profile.
Using Windows Server 2008 R2 with Office 2013. Same issue.
Opened the Windows Task Manager (Ctrl+Shift+Esc)
On the Processes tab, selected the Lync.exe process and clicked on the End Process button.
Outlook started up fine.
This "loading profile" error usually comes up due to some interfering service and going through the forums, i concluded that most likely the process is either lync\communicator.exe or some indexing service.