When starting Outlook "loading profile" hangs indefinitely

Anonymous
2010-07-04T16:07:13+00:00

Outlook will not start in safe mode either.  Tried repairing office.  Can't even delete a profile as that hangs as well.

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Anonymous
2010-07-14T18:28:05+00:00

Press WinKey+R.  In the Open field, type regedit and hit Enter

Delete the following key to delete profile, once deleted re-create the profile.

HKEY_CURRENT_USER\Software\Microsoft\Windows NT\ CurrentVersion\Windows

Messaging Subsystem\ Profiles

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Anonymous
2010-07-04T16:11:28+00:00

Try

Press WinKey+R.  In the Open field, type

outlook.exe /resetnavpane

Be sure to include the space.  Press Enter.

If this answer solves your problem, please check, Mark as Answered. If this answer helps, please click the Vote as Helpful button. Cheers Shane Devenshire

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Anonymous
2012-02-14T19:10:59+00:00

Outlook will not start in safe mode either.  Tried repairing office.  Can't even delete a profile as that hangs as well.

I've seen this problem several times and it's not tough to fix.

Rather than deleting a profile or taking any other destructive approach, I've found that you can simply create a new one with no risk.

Step One: Make sure Outlook is not running:

  • CTRL-ALT-DEL to open the Task Manager.
  • Choose the "Processes" tab to show all running processes.
  • Right Click on Outlook.exe (if it is running) and select "End Process Tree".

Step Two: Back up your profile:

  • Go to Control Panel/Mail and choose "Show Profiles..." to open the profiles dialog.
  • Rename your broken profile to "old profile"
  • Select "Prompt for a profile to be used".

Step Three: Start Outlook - problem solved:

  • Now start Outlook normally.
  • When it asks which profile to use, click on the "New..." button.

Outlook will now simply create a completely new profile which will, hopefully, solve all of your problems.

Once you have finished this troubleshooting/repair, tell Outlook to always use your new profile (See Step Two for instructions).

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  1. Anonymous
    2015-10-31T12:46:12+00:00

    Dear Sir,

    I get following errors on startup

    Description:

      A problem caused this program to stop interacting with Windows.

    Problem signature:

      Problem Event Name: AppHangB1

      Application Name: OUTLOOK.EXE

      Application Version: 12.0.4518.1014

      Application Timestamp: 4542840f

      Hang Signature: fe93

      Hang Type: 1

      OS Version: 6.1.7601.2.1.0.768.3

      Locale ID: 2057

      Additional Hang Signature 1: fe93e180a5918fe0b6c2fb34551de181

      Additional Hang Signature 2: 638d

      Additional Hang Signature 3: 638d9b0b053043450b17c508fc9dafd1

      Additional Hang Signature 4: 9e2d

      Additional Hang Signature 5: 9e2dee62125140cb080860d029fde45e

      Additional Hang Signature 6: 48f0

      Additional Hang Signature 7: 48f02ded4499d53ed467dab21bbd6f36

    I tried reinstalling Office 2007 , Registry Editor and everything. Still no improvement. It hangs immedaitely. 

    Please advise.

    Thanks,

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  2. Anonymous
    2015-08-21T06:01:11+00:00

    Although I didn't need to map my .pst data file to the new profile, it was your advice that sent me to the right place - I was able to remove an email account I had set up yesterday which I was guessing had caused the outlook hanging problem as there was no problem before I added it. 

    I was able to click on properties for the outlook profile via control panel  and remove the offending new email account.

    Was immediately able to run outlook again. After several hours today and yesterday

    trying opening in safe mode

    repairing

    uninstalling

    reinstalling 

    system restoring

    and numerous turning it off and on again.

    Yey, until next time.

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