'there was a problem sending the command to the program' error message in windows 7 using word 2007

Anonymous
2009-11-25T05:18:50+00:00

in windows explorer, i double click on a word 2007 doc  and i get an error message 'there was a problem sending the command to the program'. if i click on it a second time - it will open. irritating ..... any suggestions?

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  1. Anonymous
    2014-02-28T12:06:01+00:00

    I've been having the same problem and this answer really helped!

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  2. Anonymous
    2014-02-25T19:10:19+00:00

    I use Office 2007 32bit under Win7 and at some point I find this error: "there was a problem sending the command to the application". After trying a few recommended fixes including deleting ddexec key and Data key and changing file association a few times back and forth Word was still stubborn. Excel got fixed easily from the preferences. For Word, running

    winword /r

    from the search box solved my problem. Funny thing though, when I do Open with/MS Word the error is still there, but at least double clicking works now.

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  3. Anonymous
    2014-02-13T12:12:42+00:00

    With the same problem as parson10 (...problem sending command...). using Word 2003, Itried the solution offered helpfully by CardSolve.

    The latter's procedure was not successful. It was not clear to me how the desktop icon Wddata would be used and I wondered whether this was connected with my failure?

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  4. Anonymous
    2013-10-24T01:07:53+00:00

    Check my resolution posted in this comments thread.

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  5. Anonymous
    2013-10-13T13:21:11+00:00

    I have done this and the problem remains where I get this message when clicking in a file, AND now Word doesn't start when I click on it from the start menu.

    I have also implemented the recommendation at Raju S Das's 12th October conversation.

    What else to try?  I am Windows 7 Home Premium with Office 2007.

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