'there was a problem sending the command to the program' error message in windows 7 using word 2007

Anonymous
2009-11-25T05:18:50+00:00

in windows explorer, i double click on a word 2007 doc  and i get an error message 'there was a problem sending the command to the program'. if i click on it a second time - it will open. irritating ..... any suggestions?

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  1. Anonymous
    2014-05-21T15:08:55+00:00

    Didn't bother with turning off the addons all together:

    Opened Word

    Clicked on the little orb and Opened Word Options

    Click Add-Ins

    Clicked on "Go" at the bottom next to the drop down with "COM Add-ins" in the box

    Deselected all of the COM Addin

    Hit OK

    Closed and opened Word again

    Issue resolved AND is opening faster than it was before. Now a happy IT guy.

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  2. Anonymous
    2011-06-19T14:47:36+00:00

    There is a problem with 2007 putting my fies in protected view so I cannot access them by just opening word 2007. I have to open the documents file Which shows at the top as 2 and open the files from here. I seem to be unable to shut down the Protected View. It just makes for more steps that I have to go through to access my files. If it were only doing this to questionable files it would not be so bad but it is doing this to files I have created myself as well.

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  3. Anonymous
    2011-05-30T04:56:20+00:00

    I agree.  But which version works better.  80% of my job depends on this program.

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  4. Doug Robbins - MVP - Office Apps and Services 323.6K Reputation points MVP Volunteer Moderator
    2010-10-24T05:47:13+00:00

    See if anything in the following helps:

    http://social.answers.microsoft.com/Forums/en-US/vistamedia/thread/18eb8dca-a900-48a5-8468-8b18f364e3a7

    -- Hope this helps.

    Doug Robbins - Word MVP,

    dkr[atsymbol]mvps[dot]org

    Posted via the Community Bridge

    "cecilyen" wrote in message news:*** Email address is removed for privacy ***...

    None of the above works for me. I wasted whole day trying to fix this stupid problem. Word 2007 is 100% a disaster.

    Doug Robbins - Word MVP dkr[atsymbol]mvps[dot]org

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  5. Stefan Blom 352.5K Reputation points MVP Volunteer Moderator
    2010-08-22T18:59:43+00:00

    Seems like a drastic step...

    Have you looked at the general troubleshooting steps in the article at http://word.mvps.org/FAQs/AppErrors/ProblemsStartingWord.htm?

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