Account blocked, phone number verification not working

Anonymous
2025-01-11T09:30:23+00:00

My Microsoft account got blocked earlier this week as unusual activity was detected. When I try to verify my account, the only options available to me are a security code sent to my phone number or the account recovery form. For whatever reason, if I try the phone verification method I get the error message saying 'That verification method isn't working right now. Please try another method.'.

This is very frustrating as the number still works and I can still change my password through the 'Forgot password' button. Doing this sends me a message with a security code to the same number so I know it can work. I have also tried the account recovery form several times with as much detail as it would let me put in, and that still doesn't work. All my important emails are in this account and I really need to recover them, but nothing seems to work!

Thank you for your help

Outlook | Windows | New Outlook for Windows | For business

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  1. Anonymous
    2025-05-11T22:51:43+00:00

    microsoft blocked my account due to alot activies please could you unblock it

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  2. Anonymous
    2025-04-03T18:24:35+00:00

    I changed my phone number how can i update to get my account back running

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  3. Anonymous
    2025-03-23T21:44:34+00:00

    I want my email account unblocked. The phone code is not working. Please help I have many mail and documents therein.

    Ayoola, Tokunbo

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  4. Anonymous
    2025-03-22T03:10:06+00:00

    I want to use phone number as verification instead of Authenticator app

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  5. Anonymous
    2025-03-17T20:20:34+00:00

    Ik kan niet inloggen ik krijgen geen meldingen bij authenticatie app

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