IMAP is not working now that Spectrum.net has eliminated the webmail access. They say it is a Microsoft problem.

Hi this is an update to my response on this issue.

I took a bold action and uninstalled office 2024 and reinstalled my earlier version of Office. I tried running outlook and got an error sending and receiving.

I uninstalled that version of office. I noticed Outlook (new) was still listed in my apps. I uninstalled that. I reinstalled Office 2024 again. I opened outlook and noticed that it opened in the Classic view. At that point Office stated working again I am now able to send and receive emails about 502 of them (going back to 12/15/24.)

Not sure what corrected it. Whether it was uninstalling 2024, reinstalling an earlier version, uninstalling that version and reinstalling 2024, uninstalling Outlook (new) version, using Outlook classic on 2024. It could also be something Microsoft or Spectrum did with their server settings on their end recently. I did note that the link to webmail.spectrum.net started working again. I'll leave that up to Microsoft and Spectrum to figure out.

I will say I'm not going to switch to the updated version of Outlook. Not sure if that could be a possible issue and personally I don't like the new look and features. I feel the classic version is easier to navigate. I hope this helps. good luck.

That an interesting scenario. So that points the finger back at Microsoft (Outlook) and not Spectrum. Thank you for posting.

Help please

Apple Mail is working. Outlook was working until 2/3/2025 then stopped. All configurations are correct.

see my updated reply in this tread. It may be a help.

Any new update as to why the IMAP is not working now that Spectrum has eliminated the webmail access? I am trying to use the new Outlook on my desktop & was getting email until Sunday & then nothing since.