IMAP is not working now that Spectrum.net has eliminated the webmail access. They say it is a Microsoft problem.

Same issue for me - stopped working early February for one IMAP account, and now seems to have disabled my other IMAP account. Chatting Spectrum yielded the same response many here received - they suggested I use their webmail only and IMAP is no longer supported. I find that hard to believe, but I'm definitely looking to disassociate my accounts with any ISP email addresses go-forward - should have done it a LONG time ago...

Spectrum's web interface is ungodly slow...basically unusable. Sure hope this gets fixed soon, but if not, I'll be monitoring emails on their web application until I can complete the switchover!

i have checked my spectrum account settings and nothing has changed except the fact that i have not received email from spectrum to my outlook account since Feb 9 2025 Please help fix this.

Same issue here. They told me Outlook changed things and for now we have to log in directly to Spectrum. Weird thing is my husband's still works on his side of the computer

The same issue with new outlook and spectrum began on February 7th, 2025. The issue is not resolved as to date. Yes, all related protocols have been followed as suggested in numerous posts and tech support instructions.

I have contacted Spectrum and received the same explanation that has been posted by other users. I am posting here to add to the thread in the wishful thinking that the Microsoft community moderator will notice.

Perhaps, they will be in a position to address it at the level that can correct the situation.

I like all users that conduct various business and personal task need this to be corrected. I have less efficiency in not being able to have critical software working properly. I have and do pay subscriptions to Microsoft as well as paid for licenses in the past to have functioning applications.

Yes, work still moves forward. However, the time saving aspect of Microsoft's selling point is diminished.

Had the same experience with windows 11 and new outlook. Spectrum blames Microsoft. Microsoft blames spectrum. Chat with Microsoft 1 hour wasted. On phone with Dell support 1 1/2 hour, at least their tech tried to resolve the problem, but no solution found. Dell even got on chat with Microsoft. Microsoft and Spectrum are 2 companies who should not be in business, as they only raise fees and provide no support or solutions for their customers.