IMAP is not working now that Spectrum.net has eliminated the webmail access. They say it is a Microsoft problem.

I'm glad that works for some people, but IMAP has much more functionally such as leaving the mail at the Spectrum Server and being able to send/receive mail at multiple client devices. I prefer to stick to IMAP and the Classic Outlook. Its a shame that no one at Spectrum is concerned about this, even if the problem is caused by Micro Soft, we are paying them for the mail service. Another issue is the total lack of diagnostic information and the help people acting like they can help (telling me to reset my modem, reinstall outlook, and clear my cache). They MUST by now have open complaints about this.

At least Classic Outlook allows me to click on a send/receive button, as opposed to New Outlook dropping that feature.

Just tried switching to POP, but it did not work for me. The only way I can now get my spectrum email is via their internet web site "Check E-Mail" link at Spectrum.net. This would be alright except it is pretty slow.

I have read that they are no longer issuing email addresses to new customers because they are getting out of the email business. I'm starting to transition everything over to Gmail.

Did you change anything else besides from IMAP to POP?

Thanks for the update. I'm planning on sticking with Outlook Classic. I like the interface better.

With all the hassles I went through to get Outlook working again, I'd rather not invest any more time trying to get new Outlook working.

Thanks again for your input. Hopefully it might help someone else looking at this post.

Look at the very bottom of the screen on the right. It will either state "connected" or "working offline". Oddly when I click send/receive and I am offline I do not get an error which is poor usability.

I have decided to stick with Classic Outlook, since no one appears to have an answer as to why New Outlook is failing to connect for me.