Outlook webpage refreshes whenever emails with attachments are opened or writing new emails

Anonymous
2025-02-01T20:16:02+00:00

Just as the title says, this began for the first time this morning. My Outlook webpage will refresh within seconds of opening any emails with attachments or opening up a new email to write regardless of email account or browser. I've tried on Microsoft Edge, Firefox, and my main browser, Chrome, to no avail. Have not found any solutions including clearing browsing history/cache/cookies, disabling any and all extensions, and even removing extensions from my browser entirely. I've also reset my password twice, restarted my computer, and don't know what to do from here.

Outlook | Windows | New Outlook for Windows | For business

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  1. Anonymous
    2025-03-06T21:14:51+00:00

    I believe I found a solution.

    I had a coworker with this same issue. First I've seen and found this thread. She uses Chrome on Mac and if you go to Settings, Help, About Google Chrome, her version was stuck in "updating" even with no updating showing that it was available.

    I just downloaded the newest Chrome from Google's website and reinstalled it. After the install, went back to the About in Settings and all looks good. No more updates stuck. No more refreshes (so far today).

    Hope this helps.

    Travis

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  2. Anonymous
    2025-03-06T04:57:35+00:00

    This is the answer.

    On Chrome go to the three dots in the top right corner click on it and go to delete browsing data.

    Choose to delete it for the last 24 hours and that should be enough to fix the problem.

    You will have to sign back into outlook but then it seems to work.

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  3. Anonymous
    2025-03-03T09:14:10+00:00

    Having same issue again & again yet. Cleared all the data that included outlook, Microsoft & 365. Works temporarily only. I'm using Safari.

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  4. Anonymous
    2025-02-08T16:38:31+00:00

    Same issue here. Just started a day or two ago for me.

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  5. Anonymous
    2025-02-08T10:34:10+00:00

    Same here, web Outlook broken since yesterday with exactly the same symptoms described by previous posters.

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