new outlook not syncing with gmail, no error message

Anonymous
2025-02-07T14:56:59+00:00

My outlook stop receiving emails nor can I send emails from outlook. There is no error message from Outlook stating why it's not syncing.

I've checked gmail acct, IMAP is enabled.

I've logged out of Outlook and re-link my gmail acct to outlook, didn't work.

I've uninstalled the new Outlook and set everything up, still didn't work.

This is the new Outlook version that i'm working with. It stopped working yesterday at 3:30pm. Everything was working fine then suddenly I couldn't send an email then noticed no new emails were coming in.

Outlook | Windows | New Outlook for Windows | For home

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  1. Anonymous
    2025-02-12T12:18:20+00:00

    I've deleted and signed out of all devices and now I can't get anything to come back correctly to the one email that wasn't working. Emails and calendars aren't syncing back. When I previously tried without removing all devices at least everything came back. I am at a loss and have wasted so much time trying to figure this out. I didn't change any settings, it just stopped working. So frustrating.

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  2. Anonymous
    2025-02-12T05:06:27+00:00

    I can confirm I have the same issue above ^, Microsoft agent are you able to get in touch with me?

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  3. Anonymous
    2025-02-12T02:27:31+00:00

    POTENTIAL SOLUTION: I had deleted and readded my non-functional gmail from Windows Outlook to no avail. Only removed it fr om windows not all devices. This morning had a minor epiphany. Another Gmail account had also gone inactive. I deleted the two offending Gmaill accounts from ALL ACCOUNTS and re-added them. Both are now functioning normally. Peroson Opinion is that in order to fix the problem the info that Outlook stores in the cloud had to be removed.

    The fix proposed by Jerry worked for me too. Did not work when I deleted the account from only "this' device. But, when I removed the account from "all" devices and then added it back in, it is now working. Takes some time, but it seems like it is restoring past emails too. Thanks, Jerry!!!

    I must be the only one that deleting from ALL accounts did not work. Now I just have a completely empty inbox after re-adding my gmail account to Outlook. I guess I'll just keep waiting for a solution. Obviously Microsoft broke something, as it happened after a version update.

    google sync issue with one of the accounts through Outlook - I've deleted and signed out of all devices. several times - same problem. Now only worse. The added account only has inbox and drafts folder which don't work due to sync issues and now the calendar is gone too. So frustrating-DID anyone else have this problem and it eventually restored the other folders, calendar, and begin working again?

    Version 16.94 (25020927)

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  4. Anonymous
    2025-02-12T02:20:15+00:00

    My outlook stop receiving emails nor can I send emails from outlook. There is no error message from Outlook stating why it's not syncing.

    I've checked gmail acct, IMAP is enabled.

    I've logged out of Outlook and re-link my gmail acct to outlook, didn't work.

    I've uninstalled the new Outlook and set everything up, still didn't work.

    This is the new Outlook version that i'm working with. It stopped working yesterday at 3:30pm. Everything was working fine then suddenly I couldn't send an email then noticed no new emails were coming in.

    Concur with above; Is there any support for this issue? I am having the same problem and increasingly worse when re-adding account i.e. just has inbox and drafts (which neither work) and missing calendar for this account.

    Version 16.94 (25020927)

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  5. Anonymous
    2025-02-12T02:18:23+00:00

    I have done this several times and added back the account that is not syncing but still does not work and increasing with problems i.e. only inbox and draft folders present and no calendar showing.

    Version 16.94 (25020927)

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