new outlook not syncing with gmail, no error message

Anonymous
2025-02-07T14:56:59+00:00

My outlook stop receiving emails nor can I send emails from outlook. There is no error message from Outlook stating why it's not syncing.

I've checked gmail acct, IMAP is enabled.

I've logged out of Outlook and re-link my gmail acct to outlook, didn't work.

I've uninstalled the new Outlook and set everything up, still didn't work.

This is the new Outlook version that i'm working with. It stopped working yesterday at 3:30pm. Everything was working fine then suddenly I couldn't send an email then noticed no new emails were coming in.

Outlook | Windows | New Outlook for Windows | For home

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

184 answers

Sort by: Most helpful
  1. Anonymous
    2025-02-11T20:27:20+00:00

    Im having the same issue, outlook wont sync with google. i can get emails thru google

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2025-02-11T19:48:29+00:00

    Same with me. No emails will load and no emails will send, they go to drafts unsent.

    Microsoft Outlook Version: 1.2025.205.100 (Production)

    Client Version: 20250206076.03

    WebView2 Version: 133.0.3065.59

    Session ID: 2854d8d7-8a35-6342-befc-e09dc1302cca

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2025-02-11T18:54:17+00:00

    I'm having the same issue since 6 days ago on Febuary 5, 2025 around 3pm. My gmail account will not sync with Outlook on my Macbook, but the gmail account will sync using the Outlook app on my iphone 15.

    I'm on a MacBook Pro, using mac OS Monterey 12.7.6.

    I'm using Outlook Version 16.89.3 (24092813).

    I checked both for updates and there are none.

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2025-02-11T17:41:38+00:00

    I am having the same issue. Gamil has not synced since Feb 8th. I delete the account from outlook new and reinstalled it but nothing has changed

    Was this answer helpful?

    0 comments No comments
  5. Anonymous
    2025-02-11T17:12:01+00:00

    Seems to be strictly with Outlook and Windows as my email works fine through my phone app (Google, not Outlook).

    Was this answer helpful?

    0 comments No comments