Hotmail account login issue : Error 500 : Something went wrong

Anonymous
2025-07-10T07:08:28+00:00

I keep getting Error 500 : Something went wrong

Outlook | Web | Outlook.com | Email

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Sumit 44,431 Reputation points Volunteer Moderator
2025-07-10T07:11:11+00:00

Hi,

A fix is deployed. Check after 15-20 minutes.

Microsoft service health status

User impact: Users may be unable to access their mailbox using any connection methods. More info: Impacted connection methods include, but may not be limited to: - Outlook.com - Outlook Mobile - Outlook desktop client

Current status: Our deployment of the fix is progressing quicker than anticipated and we expect impact to gradually mitigate as it progresses.

We believe the issue will be resolved by our next update time.

Start time: Wednesday, July 9, 2025, at 10:20 PM UTC

Next update by: Thursday, July 10, 2025, at 10:30 AM UTC

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  1. Anonymous
    2025-07-10T16:48:54+00:00

    Mine is working now :)

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  2. Anonymous
    2025-07-10T11:24:54+00:00

    OMG I have been pulling my hairs since from the morning. Is this getting resolved today?

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  3. Anonymous
    2025-07-10T10:58:32+00:00

    I am having a problem, I even changed my password and then get error 500.

    I wish I had seen this before I changed my password.

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  4. Anonymous
    2025-07-10T10:56:11+00:00

    Same issue, can't get into my personal email at all.

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