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Over the years, I have consistently tried to block unwanted senders to reduce phishing scams coming into my inbox. In recent weeks, the list of hundreds of blocked sites seem to have disappeared without me doing anything to delete them. When I now block senders, they appear on the list but when I log into Outlook on the web on another occasion, the list is blank again of blocked senders and it looks like my attempt to block sites is not saving.
Managing personal Outlook.com account settings, security, and privacy
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
I, too, have had this issue for weeks now. However, in just the last couple of days, I have noticed that if I use the desktop app (MS365, Win 11), the block list is sticking. It's still not working on the web version (I use Chrome), but at least it's a baby step in the right direction.
This issue has also Affected me. It has caused a large list compiled over several years to be gone in an instance. Not only that they have never offered a way to Export and import lists of Blocked Domains or emails into it either. Does not surprise me their AI programmers cant do jack and break everything. Seems to be the same with windows 11 as well. If they don't start to actually stabilize their systems then people might leave and look for better alternatives.
Interestingly, an email that I added to the block list yesterday (via the standard web interface) seems to be still there. If anything that actually worries me more, as it sort of implies that my one single entry may have replaced the hundreds of emails I had in their prior.
At least Microsoft has kindly provided this space for us to shout fruitlessly into the void.
I have experienced the same problem, more than once in recent weeks. What I have noticed is that sometimes when I access my "Blocked senders and domains" list it offers to Save or Discard changes, even though I have not made any changes and have simply accessed the list. More importantly, the list it is offering to Save is now empty.
Add two more to the list of people that are experiencing this issue. I normally use duckduckgo for my browser. Last year my subscriptions went away. Now it the blocked senders list. I have tried all the steps listed under this thread and also tried Edge, Chrome and Firefox. Same issue. Is someone at Microsoft really looking into this issue? If I don't see a fix soon, I guess it will be time to say good bye to Outlook and move over to my gmail account. :(