Blocked senders and domains list has disappeared, Outlook now not saving blocked list

Anonymous
2025-02-17T01:25:40+00:00

Over the years, I have consistently tried to block unwanted senders to reduce phishing scams coming into my inbox. In recent weeks, the list of hundreds of blocked sites seem to have disappeared without me doing anything to delete them. When I now block senders, they appear on the list but when I log into Outlook on the web on another occasion, the list is blank again of blocked senders and it looks like my attempt to block sites is not saving.

Outlook | Web | Outlook.com | Account management, security, and privacy

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  1. Anonymous
    2025-02-21T03:45:21+00:00

    I am a Firefox user and I am having the same issue using this browser where I have a list of blocked senders and domains. When I log out and later log in, and go to junk...the save/discard pops up and the list is gone. If I click discard, the list shows up. I have clicked save once and the block list just stays empty. This did not start happening until the last update it seemed to have been made in Jan 25.

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  2. Anonymous
    2025-02-21T11:23:13+00:00

    Can we expect any update from M$ regarding this or as usual dead silence and its not us , everything works as expected ?

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  3. Anonymous
    2025-02-21T16:54:28+00:00

    Same problem here. And becoming totaly crazy since I getting inundated by political junk mail.

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  4. Anonymous
    2025-02-21T18:19:46+00:00

    Same here. Hundreds of blocked, gone. I try to re-add and then a few hours later, gone.

    • Have logged out and back in
    • Have tried different browsers (Firefox is my primary)
    • Have logged out on all devices and changed PW
    • Continue to report and block same domains over and over and over, and they continue to land in my inbox
    • History, Cookies, Cache all wiped
    • All browsers are up to date
    • OS is up to date

    This is on Microsoft. So ridiculous!

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  5. Anonymous
    2025-02-21T18:39:50+00:00

    I contacted chat support. They tried to act like it was an unknown issue.... I told them absolutely false, directed them to their own message board with multiple users with the same issues this week, and no trouble shooting steps are fixing this. Absolutely f'd....

    Their response:

    "As I've seen your prior chat where you've already tried the required troubleshooting steps, and so without taking much of your time I would like to inform you that while checking my resources and got to know that this is a general emerging issue affecting all Microsoft customers. Microsoft Engineers are working Tooth and Nail to provide a solution to this issue.
    Be rest assured that this is a top priority and will be resolved as soon as possible."

    ::eyeroll::

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